What are the responsibilities and job description for the Service IT Technician position at Broadcast Systems?
Service IT Technician
Salary: Starting at $52,000/yr, increasing based on experience
Overview:
Positions require a good knowledge of security system installation, hardware, software, networking and wiring of both IP Based Video Surveillance Systems, Access Control Systems, Security Systems, Automation systems, and Audio Video. The characteristics required to fill these positions is of a self-starter that is task oriented, logical, detail-oriented person with excellent troubleshooting skills and the ability to interface and communicate with customers clearly and effectively.
Duties:
- Install, configure, and maintain security systems, including video surveillance, access control, intrusion detection, and alarm systems etc.
- Integrate security systems with existing IT infrastructure, including servers, network switches, and storage devices.
- Collaborate with cross-functional teams to gather requirements and design security system solutions that meet customer needs.
- Conduct system testing and evaluation to ensure proper functionality, performance, and compatibility.
- Perform regular maintenance tasks, such as system updates, patches, and firmware upgrades.
- Monitor security systems for potential vulnerabilities or breaches and take appropriate action to mitigate risks.
- Investigate and resolve security system issues, troubleshooting hardware and software problems.
- Document system configurations, procedures, and troubleshooting steps to maintain accurate records and knowledge base.
- Stay up-to-date with emerging technologies, industry trends, and best practices in security systems.
Benefits:
- Health Insurance
- 401k
- Company Profit Sharing Plan
Qualifications:
- Degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience as an IT Technician with a focus on security systems and integration.
- In-depth knowledge of security system technologies, including video surveillance, access control, intrusion detection, and alarm systems.
- Strong understanding of network infrastructure, protocols, and security principles.
- Familiarity with software applications and tools used in security system management, such as Avigilon, Axsis, Vigilant, Lenel, Milestone, and Genetec.
- Experience in system installation, configuration, maintenance, and troubleshooting.
- Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve issues.
- Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Note: The specific requirements and responsibilities of this position may vary depending on the organization and its security system infrastructure.
About Broadcast Systems:
Broadcast Systems is an established and steadily growing security systems integration and audio video company in Southeast Florida, based out of Palm Beach and Broward County. We have immediate openings for experienced security installers, IT and service technicians. We employ a core staff personnel consisting of technicians, programmers, estimators, sales, project managers, and administrative staff allowing us to provide a full range of services and products.
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Pompano Beach, FL 33073 (Required)
Ability to Relocate:
- Pompano Beach, FL 33073: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000