AI Product Transformation Manager (Hybrid, Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are hiring an AI Product Transformation Manager to support our Business Process Outsourcing business focusing on email workflow automation across Capital Markets Operations. The aim is to drive efficiency, streamline regulatory compliance, and mitigate risk for critical operations across the trade lifecycle by leveraging AI solutions integrated with Broadridge’s leading product capabilities. This is a key leadership role, reporting to the Chief Technology Officer. In this role you are accountable for driving, managing, and coordinating resources and processes to ensure the required solution delivery of AI solutions to meet business objectives.

In this role you will:

• Develop the vision and strategy for AI products.
• Defines metrics and KPIs to measure product performance and user engagement.
• Manages stakeholder communication across technical and non-technical teams.
• Conducts user engagement studies and gathers feedback to refine AI functionalities.
• Collaborates to create go-to-market strategies with business teams.
• Oversees the product budget and forecasting of resource requirements.
• Builds business cases for new AI initiatives and secures executive buy-in.
• Leads product portfolio management and makes strategic product decisions.
• Establishes partnerships and works with external vendors to enhance AI capabilities.
• Owns and is accountable for the functional delivery that provides the required efficiency saving targets of the business.
• Collaborates with Product Management, Technology, AI, and Architecture teams across BPO and Capital Markets to translate requirements into the most relevant product solutions.
• Pro-actively coordinates the various BR and vendor application teams to prioritize, plan, and deliver all changes in a schedule that is agreed, and holds the owners to account for their delivery commitments and quality.
• Owns the delivery plan for the overall solution delivery and report progress against it to the BPO Steering Group.
• Participates in daily SCRUM meetings for assigned products, ensuring alignment with agile development processes.
• Owns and manages the product feature delivery, working with internal and external stakeholders to prioritize features and functionality.
• Collaborates with SMEs to define and scope new features that enhance existing products and support scalability.
  
  

Qualifications

• Bachelor's degree in Computer Science or related field
• Minimum of 7 years of leadership experience
• A record of successful delivery of software applications
• Strong understanding of process improvement
• Strong requirements and solution definition approaches
• Strong leadership, product management, time management, and problem-solving skills
• Knowledge and interest in AI and automated solutions
• Experience of Lean and Agile SDLC processes
• Excellent written and verbal communication skills and strong interpersonal skills.
• Self-motivated, team player, action and results oriented
• Flexible and able to adapt to a changing environment
• Well organized, good communication and reporting skills
• Ability to successfully work under tight project deadlines
  
  

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.