What are the responsibilities and job description for the CY Front Desk Agent position at Broadway Hospitality, LLC?
Description
Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!
Checking people in and out. It's a no brainer, right? Often during the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day.
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone every day.
- Enjoy solving problems independently and as part of a team
- Be comfortable using a computer
- Handle cash and credit card transactions accurately and confidently
Requirements
- Must have excellent English communication skills and be able to read, write and speak fluently.
- Education: High School Education or equivalent experience.
- Experience: Customer Service background preferred but not required.
- Ability to operate computer, cash register and calculator
- Maintain the attention to details and accounting skills and ability to function at a high level during the over- night hours
- Ability to work well as part of a team or on your own and can solve problems independently
- Project a professional image at all times through appearance, dress, and behavior.
- This position may require that the individual is able to lift a minimum of 35 lbs. and can maneuver large, cumbersome items
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations.
Block 22, LLC is proud to offer a comprehensive benefit package to its employees.
- Medical, Dental and Vision is offered the first of the month following your hire date
- Employee Assistance Program
- Flexible Spending Accounts
- Educational Assistance
- Employee Lunchroom
- Vacation time accrual each pay period
- 401K program with a company match after completing one year of service
- Free Parking
- Hotel Discounts
Wage starting at $16.00 DOE
Hours: evenings 2-10pm or 3-11pm
Full Time or Part Time
Willingness to learn other shifts
Required to work weekends and some holidays
Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.
Salary : $16