What are the responsibilities and job description for the CY Overnight Desk Agent position at Broadway Hospitality, LLC?
Description
Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!
Overnight Front Desk Agents audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure policies and procedures are followed and to prevent fraud.
ESSENTIAL FUNCTIONS:
- Audit, balance and report on all food and beverage outlets’ (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
- Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
- Prepare and input statistics and income journal sheets for preparation of daily reports.
- Balance and close all bank ticket codes, daily.
- Run night audit final after ensuring all revenues are in balance nightly.
- Perform the duties of a Front Desk Clerk including express checkouts.
- Perform other duties and tasks as assigned
Requirements
Knowledge and Skills:
- Education: High School Education or equivalent experience.
- Experience: Customer Service background preferred but not required.
- Remain in a stationary position, often standing for prolonged periods
- Ability to operate computer, cash register and calculator
- Maintain the attention to details and accounting skills and ability to function at a high level during the over- night hours
- Ability to work well as part of a team or on your own and can solve problems independently
- Ability to read, write, and communicate effectively in an English-speaking environment
- Project a professional image at all times through appearance, dress, and behavior.
- This position may require that the individual is able to lift a minimum of 50lbs and can maneuver large, cumbersome items
Block 22 Team members are rewarded and recognized for their dedication and hard work with a comprehensive and compelling benefit package. All our diverse full-time employees enjoy:
-competitive pay-health and wellness programs-medical, dental, vision insurance plans
-401k retirement with company match after 1 year of service
-generous paid time off-employee discounts-free parking
Hours Required: 10:00PM – 6:30AM or 11:00PM – 7:30AM
Scheduled days and times may vary based on need.
Compensation $18 DOE
Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.
Salary : $18