What are the responsibilities and job description for the CY Housekeeping Supervisor position at Broadway Hospitality, LLC?
Description
The Courtyard Boise Downtown by Marriott hotel features inviting, flexible spaces to work or relax in, free Wi-Fi throughout (DSL and wireless in rooms) The highlight of our lobby experience is The Bistro which provides guests with healthy food and beverage offerings in the morning and evening. The Crate features snacks and packaged meal options available 24 hours. This downtown hotel is also conveniently located adjacent to Boise State University, St. Luke's Regional Medical Center, Micron, and State of Idaho Offices. We offer complimentary Boise Airport shuttle service, a well equipped fitness center, 24 hour business center and boarding pass print stations. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!
The Housekeeping Supervisor ensures the cleanliness, orderliness and outstanding first impressions in all areas of the hotel; including guest rooms, both interior and exterior public and associate spaces in accordance with Marriott standards. Inspects all guest rooms and ensures defects are reported and corrected. This position is full time 40 hours per week.
Job Duties
- Supervises and inspects the work of the room attendant, house-persons and laundry attendants ensuring the cleanliness, functionality, and attractive appearance of guest rooms and public and associate spaces. Updates the front desk when rooms are clean, vacant, and ready for occupancy.
- Creates a service environment focused on the guest, with a passion for high standards in all work performed. Responds promptly to customer needs.
- Ensures housekeepers have the proper and necessary equipment and supplies.
- Identifies and resolves problems in a timely manner and develops alternative solutions. Reports needed repairs to maintenance.
- Instructs and trains new room attendants and evaluates their performance.
- Performs room attendant duties when required.
- Performs other duties as assigned.
Requirements
Qualifications
- High school diploma or equivalent.
- Hotel housekeeping experience desired. Supervisory experience desired.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
Daily shifts with start times between 7AM -10AM and end times 4PM to 7PM other shifts as needed
Block 22, LLC is proud to offer a comprehensive benefit package to its employees.
- Medical, Dental and Vision is offered the first of the month following your hire date
- Employee Assistance Program
- Flexible Spending Accounts
- Employee Lunchroom
- Vacation time accrual each pay period
- Sick time
- 401K program with a company match after completing one year of service
- Free Parking at Courtyard Property
- Discounted hotel rooms
Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.
