What are the responsibilities and job description for the Salon Coordinator/Receptionist position at Brocatos Collective?
About us
Brocatos Collective is in business to provide Timonium and neighboring communities, with superior services. Our value will be noticed by our guests and referred to their friends and families. Brocatos stands as a model for others in the industry to follow.
**Overview**
We are seeking a friendly and organized Salon Coordinator to join our dynamic team. As the first point of contact for our clients, you will play a crucial role in ensuring an exceptional customer experience. Your responsibilities will include managing the front desk, handling cash transactions, and assisting stylists with administrative tasks. If you have a passion for beauty, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.
**Duties**
- Greet and welcome clients, ensuring a warm and inviting atmosphere
- Manage the salon's stock levels, including ordering supplies and maintaining inventory
- Process payments and handle cash handling responsibilities
- Assist stylists with scheduling appointments and managing client bookings
- Provide exceptional customer service, addressing client concerns and ensuring their needs are met
- Maintain the cleanliness and organization of the reception area
- Sell salon products and services, with a focus on up-selling and cross-selling
**Experience**
- Previous experience as a Salon Coordinator or in a similar customer service role is highly desirable
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A keen interest in the beauty industry and a passion for delivering exceptional customer service
- Strong attention to detail and the ability to multitask
- A friendly and approachable demeanor
- A commitment to providing exceptional customer service and building strong client relationships.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Employee discount
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
- Organizational skills: 1 year (Required)
Work Location: In person
Salary : $15 - $16