What are the responsibilities and job description for the Community Health Worker HIV - Case Manager position at Brockton Neighborhood Health Center?
HIV Community Health Worker / Case Manager
22.00 - $25.30
Supervisor
HIV Case Management Supervisor
POSITION SUMMARY :
Provide medical case management, advocacy and advisory assistance to HIV / AIDS patients. Offer support and linkage services, advocacy, education, counseling and information to ensure access to effective health care and supportive services.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
1. Support patients in engaging and remaining in HIV medical care.
2. Coordinate medical treatments and provide follow up support to ensure consistent engagement.
3. Accompany non-English speaking HIV patients to medical or dental appointments outside the health center.
4. Provide treatment adherence counseling in conjunction with the HIV Adherence nurse.
5. Conduct brief assessments of patients twice yearly.
6. Interpret for HIV clients who visit the health center for medical purposes.
7. Inform patient of community resources, such as SNAP, and assist patient in accessing these.
8. Advocate for patients and their families, taking into account unique cultural backgrounds.
9. Participate in outreach and education activities.
10. Work with the Program Supervisor and HIV Services team to provide culturally congruent services.
11. Document all activities as required by the program.
QUALITY ASSURANCE :
- Participate in ongoing evaluation and performance improvement activities related to HIV CQI.
- Participate in devising, reviewing and revising policies, procedures and protocols.
QUALIFICATIONS :
1. Bachelor's degree in Social Work or related field preferred or certification in Community Health within one year of hire.
2. Multilingual in English, Spanish, Cape Verdean Creole, Portuguese essential.
MINIMAL KNOWLEDGE BASE :
1. Knowledge of client advocacy and the local cultural communities. Position also requires the ability to work with a wide range of professionals, including a multi-disciplinary medical team. Fluency in at least two languages.
2. Knowledge of HIV / AIDS inclusive of education, prevention, and treatment preferred.
3. Basic computer skills.
WORKING CONDITIONS :
A busy community health center located in a downtown business district. Occasional long hours may be required. Some travel required to state and national conferences.
PHYSICAL REQUIREMENTS :
Physical demands requiring lifting of small pieces of equipment and / or boxes not to exceed 20 pounds. Mostly sedentary and interoffice walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversations with or without audio devices.
BNHC is committed to providing a safe and heathy environment for patients and staff. As a condition of employment, employees, to include new hires, are required to be fully vaccinated to include the most recent COVID 19 booster and annual flu vaccines, with the exception of those who have documented medical or religious exemptions, that must be approved by BNHC according to its protocols. Additional vaccines may be required based on the recommendation of the CDC. New hires who are not yet vaccinated for flu or COVID can arrange to be vaccinated on site.
At Brockton Neighborhood Health Center, we are dedicated to providing high quality health care that is delivered by Committed, Competent, Compassionate staff who respects the dignity, privacy, and equality of each patient and colleagues. Our team believes that Teamwork, Diversity, Respect, Customer service and Collaboration are essential for everyone to be successful in their role.
Salary : $22 - $25
