Commercial Property Management - Office Manager

Position Overview

The Office Manager at Brokers International plays a pivotal role in ensuring smooth day-to-day operations of our commercial property management office. This position involves coordinating administrative functions, supervising office staff, and liaising with current and prospective clients. The Office Manager will also collaborate with leadership to generate new business opportunities, foster client relationships, and represent our company’s values of professionalism and exceptional service. In addition, this role will assist in the day-to-day property management responsibilities, requiring a strong understanding of bookkeeping, property maintenance, and leasing practices.

Key Responsibilities

Office Administration

• Oversee daily administrative activities, ensuring a well-organized and efficient office environment
• Manage office supplies, equipment, and maintenance requests
• Implement and maintain office policies and procedures to improve operational effectiveness
• Prepare and process documentation such as client agreements, invoices, and vendor contracts

Staff Supervision

• Recruit, onboard, and train office employees, promoting a collaborative and high-performing team culture
• Schedule and delegate tasks to administrative staff, ensuring accountability and timely completion
• Conduct regular performance reviews and provide constructive feedback for professional development

Client Relations

• Serve as a primary point of contact for clients, ensuring high responsiveness and customer satisfaction
• Coordinate and attend client meetings, property visits, and networking events
• Address and resolve client inquiries, escalating issues to property management leadership when needed

Business Development

• Identify opportunities for new business, coordinating with senior leadership to craft proposals and presentations
• Foster and strengthen relationships with clients, vendors, and industry partners to expand the company’s network
• Participate in marketing initiatives, including social media, email campaigns, and industry conferences

Financial Management & Reporting

• Collaborate with accounting to manage budgets, track expenses, and ensure accurate financial reporting
• Prepare and present office operational and financial reports to senior management
• Support property managers in tracking receivables and payables, following up on outstanding client payments

Compliance & Risk Management

• Ensure compliance with regulatory requirements, company policies, and industry best practices
• Manage office-related health and safety procedures, coordinating with property managers on building-related compliance

Property Management Support

• Assist in day-to-day property management tasks, including responding to maintenance requests, lease administration, and tenant communications
• Coordinate with vendors and contractors to address property maintenance and repair needs
• Maintain accurate records of property operations, supporting bookkeeping functions and financial tracking

Qualifications & Skills

Education & Experience

• Proven experience (3 years) in office management, administrative leadership, or operations, ideally in real estate or property management

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with property management software (e.g., , AppFolio) and CRM systems (preferred)
• Understanding of bookkeeping principles and practices
• Knowledge of property maintenance and leasing procedures

Soft Skills

• Excellent communication and interpersonal abilities
• Strong leadership, team-building, and conflict-resolution skills
• Proven ability to prioritize tasks and manage time in a fast-paced environment
• Detail-oriented and analytical mindset
• Self-motivated, results-driven, and committed to professional growth

Why Join Us

• Professional Growth: Opportunities for ongoing training and development within the commercial property management field
• Collaborative Environment: Work alongside seasoned property professionals who value teamwork and innovation
• Competitive Compensation: Comprehensive salary and benefits package, including health insurance, retirement plan, and potential bonuses
• Meaningful Impact: Play a central role in shaping client relationships and expanding our portfolio

If you are an organized, proactive individual who excels at both administrative oversight and client-facing responsibilities—and who has a solid grasp of bookkeeping, property maintenance, and leasing—we invite you to apply for the Office Manager position at Brokers International.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What is your desired salary?

Experience:

• Management: 3 years (Required)
• Property management: 3 years (Required)

Ability to Commute:

• Tarpon Springs, FL 34689 (Required)

Ability to Relocate:

• Tarpon Springs, FL 34689: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $70,000