What are the responsibilities and job description for the Gift Shop Associate position at Bronco Billy's Casino?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Provides a warm welcome to internal and external guests as they enter the Gift Shop.
- Answers all guest questions and proactively suggest items for purchase based on the customers needs.
- Efficiently check guests out, including ringing up their purchases, engaging in conversation, collecting payment, and neatly wrapping the items purchased.
- Handle large amounts of currency accurately and efficiently.
- Assist guests with any concerns or questions they may have. Maintain an accurate record of such comments or concerns.
- Complete and process all paperwork accurately and in a neat manner.
- Answer the phone within three rings, conveying a smile and warm greeting.
- Performs all duties in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
- Attendance: reports to work as scheduled, on time, and ready to work.
- Performs other duties, including special projects, as needed and directed.
QUALIFICATION
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
• Communication - Communicates clearly and informatively; able to read and interpret written information.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
BENEFITS AND COMPENSATION
$17.00 hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership tuition reimbursement, fabulous resort perks, and more.
Salary : $17
