Patient Representative BLH ED Part Time 1st shift

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Location

BLH Bronson LakeView Hospital

Title

Patient Representative BLH ED Part Time 1st shift

63004704 This is a department-only posting for Patient Access (925-1201, 1202 and 1207). Only current employees of this department are eligible to bid at this time Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, provide patients with financial information and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. High School diploma or GED required. Associates degree in related field or two years of related experience and/or training in a healthcare environment preferred. Would consider two years of experience in a business office setting. Previous customer service experience required. Experience with third party billing (including county, state and federal) strongly preferred. Medical Terminology, CPT and ICD-9 coding strongly preferred. CHAA certification required within 18 months of hire. Mental & Visual Fatigue: Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.Physical Effort: The job produces some physical demands. Typical of jobs that include regular walking standing, stooping, bending, sitting, and some lifting of light weight objects.

Shift

First Shift

Time Type

Part time

Scheduled Weekly Hours

32

Cost Center

1201 Patient Access OP Registration (BHG)

Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

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