What are the responsibilities and job description for the Case Manager - 4290 position at BronxWorks?

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Qualifications

Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile

and copier equipment

Bachelor’s degree in social work or another related field of study

One year of case management or relevant work experience preferred

Engagement and detailed oriented skills are essential

Proficiency in Microsoft Office suite and other standard business technology is required

Strong oral and written communication, time management and organizational skills are necessary

Bilingual in Spanish is strongly preferred, but not required

Essential Duties and Responsibilities

Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history

Monitor and document client progress towards Treatment plan goals

Conduct regular case conferences with clients and service providers as needed

Conduct monthly home visits for caseload and field work with clients when needed

Assist with managing and directing all walk-in clients

Maintain familiarity with agency and city resources available to clients

Document progress notes for all encounters and services provided to clients

Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff

Perform additional duties as assigned

Program Specific Responsibilities

Completing ongoing Treatment Plans and Assessments for caseload

Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services

Assessing ongoing eligibility for various entitlements and resources for caseload

Meeting monthly reporting requirements including timely documentation and engagement with full caseload

Assisting clients with Representative Payee services including budgeting and financial education

Assisting clients with Medication Monitoring on a daily, weekly, or as needed basis

Become Soar certified within one month of hire

Work one Saturday shift per month (8am-4pm)

Skills / Abilities

Strong writing and oral communication skills

Strong presentation skills and ability to represent the agency at functions and meetings

Ability to collect and analyze client demographics and outcome

Excellent organizational and teambuilding skills

Ability to use a computer for prolonged periods

Ability to occasionally lift and / or move up to 10 pounds

Ability to stand, walk, or sit for long periods of time

Ability to climb five flights of stairs, if required to conduct home visits and / or fieldwork

Ability to bend and retrieve objects and / or documents

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

INHGH

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Case Manager - 4290

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