Director of Quality

Brook Whittle is one of North America’s leading manufacturers of pressure-sensitive labels, shrink sleeves, flexible packaging, and heat transfer labels. We’re consultative creative partners dedicated to moving brands toward peak performance while driving our industry toward sustainability. We want our labels to make a strong impression and make a difference.

Come and join our Team as a Director of Quality. In this position, the Director of Quality delivers measurable and sustainable results by leading the quality department and improvement initiatives that support our key objectives and strategies for our operations in all Brook Whittle locations (Missouri, Tennessee, New York, Illinois, California, Ohio, and Connecticut).

Director of Quality Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead and drive the continuous improvement process throughout the business through the “hands-on” support and/or leadership of successful plant continuous improvement projects.
• Ensure compliance with Good Manufacturing Practices and QMS as part of a team to achieve for ISO9001:2015 certification.
• Manages QA Managers to effectively increase the quality of our products in all B W locations
• Coordinate internal auditing, mock recalls, and serve as leader for any customer or agency audits.
• Facilitate projects that target waste reduction and optimizes the entire value stream.
• Coordinate investigations and respond with corrective and preventive actions CAPA for any customer complaints.
• Act as a change agent to instill a continuous improvement culture throughout the organization.
• Partner with process owners to identify and leverage best practices to achieve maximum results to eliminate waste/cost of poor performance and deliver sustainable and repeatable change
• Coach and champion functions to identify and implement opportunities to improve program and process effectiveness
• Monitor progress of key initiatives in order to check if changes yield desirable results. Establish measurable standards at the start of a project and then compare actual project results against these, regularly generating detailed update reports to key stake holders.
• Act as a technical expert, coach and train other team members in the use of continuous improvement processes and tools.
• Deploy the appropriate Quality / Delivery / Cost metrics and management routines at all levels of the organization.
• Collect and analyze data and identify solutions based on root cause analysis and create business cases to present to key stakeholders and “sell” solutions
• Create value stream and/or process maps to help standardize process and workflow where necessary.
• Work together professionally in a team environment with co-workers and other department personnel
• Perform other related duties as required and assigned.

Director of Quality Requirements:

• Strong leadership and management skills
• Exceptional organizational skills and attention to detail
• Brings a sense of order and urgency.
• Excellent interpersonal, oral, written communication skills
• In-depth knowledge of market trends and conditions
• Able to positively influence others.
• Knowledge and expertise in business analysis, process improvement tools, and project management

Director of Quality Education and Experience:

• Bachelor’s degree with an emphasis in manufacturing, engineering, quality management
• 5 years quality and / or process improvement experience
• Digital and Flexographic Printing Experience preferred
• Flexible Packaging experience preferred
• ISO 22000 or SQF experience preferred
• Experience professionally working with customers
• Internal auditing and represent company for external customer audit
• Vision System Experience preferred
• ASQ certification or Six Sigma training is preferred.

Company Paid Benefits:

• 10 paid holidays
• Paid Vacation
• MDLive – Telemedicine*
• Life insurance*
• Long term disability insurance*
• Employee assistance program (EAP)*

Company Offered Benefits:

• Dental*
• Vision*
• 401(k) – first of the month after 90 days of employment – auto-enroll at 3%
• Short term disability*
• Voluntary life insurance*
• Flexible spending account – health care and/or dependent care*
• Critical illness insurance, hospital indemnity insurance and accident insurance*
• Company Subsidized Benefits:
• Medical*

About Us

Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive, flexographic and shrink sleeve labels for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn’t it be cool to go into a store, pick up a product and say “we make that label”!

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure. We welcome you to consider being a part of this great team.

We’re passionate about leaving the planet better than we found it. But we can’t do it alone. We need trailblazers, independent and outside-the-box thinkers. People who are eager to learn, eager to succeed and have a passion for working as a team to solve technical and creative challenges. At Brook Whittle, we have the opportunity to do impactful work each and every day.

AAP/EEO Statement:

Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Work Authorization/Security Clearance

Must be eligible to work in the United States without restriction.