What are the responsibilities and job description for the Social Services Director position at Brookdale Galleria?

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Why Join Brookdale Galleria?

Serving Seniors over 30 years and we are in the heart of the Galleria surrounded by fantastic shopping, restaurants, and the views from our high rise are 2nd to known of the Houston skyline and Galleria shopping experience
Extensive tenure with in its associates and leadership team, many exceed 10, 20, 30 years here in our community and with this comes consistency, dependability and familiarity
Growth Opportunity
Being Part of the Largest Senior Living Operator that is home to close to 60,000 Seniors

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the social service programs to ensure that the medical-related emotional and social needs of the residents are met and maintained on an individual basis.

Assesses and identifies medical-related social and emotional needs of the residents. Develops and implements social care plans with the involvement of the resident, his/her family, physician, and other nursing care staff.

Consults with physicians and healthcare team members in dealing with psychosocial factors relating to residents' illnesses, treatments, and discharge plans.

Provides discharge planning, including referrals to community and family social services.

Assists residents with financial and legal matters; provides or arranges for counseling. Assists residents with how to make decisions about their health.

Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; completing performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems.

Possesses knowledge of federal and state regulations, including Medicare/Medicaid, to arrange for needed services not covered by state regulations.

Assists with the resident admission process.

Orients and trains employees on social services policies and procedures to ensure understanding and support.

Monitors supply and equipment needs and budget.

Implements policies and procedures to ensure compliance with federal and state regulations.

Develops and maintains community liaison activities.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's degree (B. A. or B.S.) in Social Work from four-year college or university; and minimum of two years related supervisory experience and/or training.

Certifications, Licenses, and Other Special RequirementsACSW registration

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.

Physical Demands and Working Conditions

Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$25.94 - $32.42 / hour

Salary : $26 - $32

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Social Services Director

What are the responsibilities and job description for the Social Services Director position at Brookdale Galleria?

Overview

Responsibilities

Qualifications

Salary Range Information

What is the career path for a Social Services Director?

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