Maintenance Learning Consultant

Location

US TX - Remote

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

At Brookfield Properties Multifamily, the training organization is front and center of the employee experience and embedded directly with operations. The department is growing rapidly in anticipation of several exciting initiatives, and it will need a Maintenance Learning Consultant to continue the work that is transforming Brookfield Properties Multifamily into a best-in-class apartment home operator. To do so, the Maintenance Learning Consultant will be an expert in maintenance operations ranging from safety procedures, repairs, shop operations, systems, regulations, and technical and non-technical materials. The role will develop, implement, facilitate, and evaluate technical/maintenance training courses and programs. In addition, they will identify skill development needs at properties and support their implementation. They will be just as comfortable standing in front of fifty people as they will be providing individualized in-person or virtual training for Brookfield Properties team members.

This role will work closely with members of the corporate engineering team and the learning department and report directly to the Maintenance Learning Manager.

Essential Job Functions

Job Function #1: Learning Delivery

• Train and coach new and existing employees on maintenance procedures and technical skills including but not limited to: plumbing, electrical, HVAC, appliance repair, carpentry, make-ready procedures, general construction as well as related areas such as preventative maintenance, safety, customer service and curb appeal.
• Serve as a performance consultant to local and regional site leadership.
• Conduct on site and remote assessments of properties for compliance and work with sites to develop action plans including training and support.
• Performs training administration duties including course scheduling, registration/tracking, preparation of training facilities, and other tasks to make each course successful as necessary.
• Manage all classroom logistics as necessary.
• Utilize various methods of training, such as classroom training, demonstrations, on-the-job learning, meetings, conferences and workshops to ensure maintenance associates have the necessary skills to effectively do their jobs.
• Assist locations needing additional expertise or support as requested by Regional Director, Regional Engineer or other Senior Management.
• Comfortable using the Learning Management System as part of the wholistic approach to learning delivery.
  
  

Job Function #2: Materials Development

• Partner with the Learning Operations Manager and Instructional Designer and various stakeholders to develop materials and resources for training.
• Creates and assembles manuals, job aids, participant guides, etc. as necessary.
• Actively and appropriately uses the company LMS to support materials development.
  
  

Job Function #3: Acquisition and New Build Support

• Be a key contributor to the project team that works on new acquisition and new build opening support.
• Provide necessary logistical, planning, strategy, delivery and administration support for acquisition and new builds.
  
  

Job Function #4: Learning Department Administration

• Participates as a project team member in the implementation and execution of department initiatives.
• Maintain records of training history as appropriate, most likely in our LMS, requiring some level of system administration responsibilities.
• Report on completed courses, absences, issues etc.
• Coordinate training to adhere to regulatory requirements and certifications.
  
  

Education

This position requires a High School diploma/vocational training in Facilities Management or Engineering

Undergraduate (Bachelor) Degree in Business, Real Estate or Property Management preferred

Work Experience

Below is the required/preferred work experience for this position:

5 - 7 years: Maintenance Technician (HVAC, Plumbing, Electrical, Appliance/Repair) required

3 - 4 years: People/Team Management in Maintenance, Maintenance Training and Development required

1 - 2 years: Training Material Development preferred

Note: 8 - 10 years of experience can offset minimum educational requirements for this position.

Licenses & Certifications

Below Are The Licenses/certificates Required/preferred For This Position

• EPA Universal Certification - required
• CPO (Certified Pool Operator) - preferred
• CAMT - Preferred
  
  

Great Incentives!

About

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
  
  

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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