PT Assistant Cinema Manager

Description

Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters. 

The ideal candidate will work closely with the Cinema Management Team, Projectionists, and Programmers to operate a busy and dynamic four-screen cinema in downtown Brooklyn. The PT Assistant Cinema Manager oversees the Floor Staff and handles all operations within the cinema, from box office and concession sales to customer service.

In addition, maintain an innovative and quality operation of BAM’s Cinemas 365 days a year. Protect BAM’s brand by promoting BAM’s award-winning cinema programming, with a primary focus on BAM Film (the year-round repertory program), BAMcinemaFest (annual festival of American independent film), and ‘first run films’ (new release films) while meeting revenue and strategic goals. The PT Assistant Cinema Manager will also expand awareness of cinema at BAM and cultivate film audiences by communicating the diversity of the services that BAM provides.

Essential Duties and Responsibilities:  

• Assistant Managers are expected to learn all facets of the position including, concession and box office operations, supervising Floor Staff, managing cash and credit card sales
• With assistance from the Cinema Management Team an Assistant Manager will be responsible for learning and administering the following duties:
• Learn point-of-sale (POS) system for use at the cinema concession stand and ticket box office
• Be responsible for counting and logging all cash sales.
• Issue sales reports to film distributors
• Coordinate with other departments (Security, Custodial, Facilities, Membership, Special Events, etc.) to ensure that cinema operations are run efficiently and effectively
• Oversee and assist in the operations of Q&A’s and Special Events
• Recruit, train, and manage Floor Staff.
• Assist customers with ADA needs, both mobility based as well as audio-visual
• Monitor and ensure proper food handling and health and safety issues
• Daily inspection of premises for Fire Safety and other issues
• Assisting in customer incidents (refunds, interrupted screenings, etc.)
• Building film schedules, promos and special codes in Tessitura
• Manage Concession operation, purchasing, marketing and display of merchandise.
• Communicate clearly and effectively to customers questions on, directions, programming, local suggestions
• Ensure that cinemas comply with all health and safety standards
• Report to work promptly
• Display a welcoming, professional and upbeat appearance
• Daily upkeep of the Cinema space during operations. (Cinemas, workspace, lobby)
• Work within a team environment and take direction from the Cinema Management Team

Qualifications

• Ability to provide friendly and polite customer service
• MUST be able to work evenings, weekends, and holidays
• Requires ability to climb stairs and stand throughout performances
• Requires ability to lift boxes
• Works well with others and is a team player
• Must be 18 years or older due to our sales of beer & wine
• Previous customer service experience
• Interest in the nonprofit arts community and BAM
• Strong oral and written communications skills
• Excellent multitasking skills
• Extremely organized, enjoys working systematically   

Compensation: The pay rate for this position is $25.96 per hour. The role is represented by Local 2110 and will be paid in accordance with the BAM/UAW Local 2110 Collective Bargaining Agreement. This position is part-time, non-exempt, and eligible for Sick and Safe Time and Paid Hours off.

Working conditions:  

4. Medium Work

• This role is on-site and cannot be conducted remotely.
• Requires the ability to climb stairs, stand for long periods of time, and lift/carry objects of 10-15 lbs.
• Schedule: Sat: 2p – Close, Sun: 12p-10p, and Mon: 1p-11p

Application Instructions:

Internal Applicants must apply through BAM's website. Your application must be submitted by: 12/17/2024.

Employees must meet all of the following criteria to be considered for an interview: 

Completed at least 1 year of continuous, active service in current position. (Positions excluded include, but are not limited to, temporary assignments, and probationary employees):

• Meet the experience and skills requirements as outlined in the job post; 
• Be employed in the current position for at least one year: 
• Performed in a satisfactory manner without any corrective actions in the last 12 months 

Brooklyn Academy of Music is an Equal Opportunity Employer. BAM recognizes that historic institutional practices lead to a non-inclusive environment and is working to address diversity and inclusion in all forms. Individuals in BAM are experiencing their own pace during this process, which is not uncommon when addressing power and privilege. The General Management division supports and continues to take part in this process. 

Salary : $26