Part-Time Case Manager

Overview

Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provide nearly 60,000 free programs a year with writers, thinkers, artists, and educators—from around the corner and around the world. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the joy of a good book.

The Brooklyn Public Library Adult Learning Program provides student centered adult literacy services throughout Brooklyn communities. We are seeking a part-time floater Case Manager to support the needs of HSE participants at various programming sites. The case manager will help ensure that our program participants are knowledgeable of free programs/ resources that will help alleviate any barriers to completing their educational goals.

Responsibilities

• Conducts a comprehensive literacy and educational/vocational assessment to develop a plan of service to meet participant’s needs (approximately 50 clients per year).
• Identifies post-secondary transition programs and assists out-of-school youth and adults to earn their high school diploma, improve their English skills, and to improve their reading and writing skills and succeed in post-secondary education, apprenticeship programs, or training.
• Communicate effectively and collaborate with key staff and instructors to ascertain barriers that specific participants may be experiencing that prevent them from meeting their educational needs.
• Collaborates with and refers participants to various community partners for wrap-around services, including health literacy, financial literacy, and more.
• Researches and assists participants in acquiring related supportive services such as computer literacy, transportation, public assistance and child care.
• Facilitates and/or coordinates various workshops/information sessions.
• Attend community partner meetings and attend bi-monthly case management team meetings.
• Maintains case notes by documenting client’s goals, outcomes, and goals using the ASISTS database.
• Monitors participant's progress and follows up frequently.
• Performs other tasks deemed necessary to assist in achieving service and programmatic goals.

Qualifications

• Some college required, Bachelor’s degree preferred in education or a related field; relevant experience in adult education (ABE, ESOL, & HSE)
• Strong awareness of the barriers facing adult learners looking to integrate workforce, technology, and academic environment.
• Relevant experience in counseling individuals and/or facilitating informational sessions
• Must have a good knowledge of the available educational, training, and employment resources.
• Good knowledge of labor market trends and requirements and the skills, abilities, and experiences required in various occupations.
• Initiative and resourcefulness; tact and courtesy; Good judgement and problem solving ability
• Proficient in MS Word, Excel, Google Drive, Outlook, Social Media
• Able to travel to various program sites throughout the week and work alternate Saturdays, evenings, and day shifts

Schedule:

Mon./Wed. 10-2

Wed/Thurs. 3-8 

some Sat. 10-4

This is a grant funded opportunity through June 30, 2025.  Renewal annually based on performance.  The work week is up to 19 hours per week @ $35 per hour.

Salary : $35