What are the responsibilities and job description for the Concierge position at Brookmont Healthcare and Rehabilitation Center?
Responsibilities:
- Greet and welcome residents in a friendly and professional manner
- Provide excellent customer service by addressing residents inquiries and resolving any issues or complaints
- Assist residents with admission and discharge procedures
- Answer phone calls and direct them to the appropriate resident
- Collaborate with other staff to ensure a seamless resident experience
Qualifications:
- Previous experience in a hospitality or customer service role preferred
- Excellent communication skills
- Strong time management skills to handle multiple tasks simultaneously
- Ability to remain calm and composed in high-pressure situations
- Exceptional customer service skills with a focus on guest satisfaction
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the employer.
Please submit your resume highlighting your relevant experience for consideration.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $15
