What are the responsibilities and job description for the Infrastructure Technician position at Brooks & Nelson, LLC?
Job Summary
We are seeking a skilled Technician to join our client's dynamic team. The Infrastructure Technician will set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
Responsibilities
- Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
- Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
- Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
- Perform other duties as required.
Requirements
- Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
- Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
- Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
- Basic understanding of networking concepts, protocols and technology including wireless networking equipment
- Basic knowledge of voice systems (PBX/VoIP)
- Skill in effective communication, both verbal and written
- Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
- Must be customer service-oriented and possess good organizational skills.
- Ability to develop and maintain awareness of occupational hazards and safety precautions.
- Skilled in following safety practices and recognizing hazards.
Preferred Qualifications
- High School diploma or GED
- A Certification
- Network Certification
Note: Further information regarding the position and associated benefits will be shared during the recruitment and hiring process.
Job Type: Full-time
Pay: $26.00 - $36.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
People with a criminal record are encouraged to apply
Experience:
- computer/electronic systems troubleshooting and maintenance.: 2 years (Required)
- voice systems (PBX/VoIP): 1 year (Required)
License/Certification:
- A or Network Certification (Required)
Ability to Relocate:
- Safford, AZ: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $36
