What are the responsibilities and job description for the Admission Coordinator, Full Time - Bartram Crossing position at Brooks Rehabilitation Hospital?
For more than 50 years, the nonprofit Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation. Ranked as the No. 1 rehabilitation hospital in Florida and one of the top 20 in the nation on U.S. News & World Report, Brooks operates two inpatient rehabilitation hospitals in Jacksonville, Fla., and a Center for Inpatient Rehabilitation in partnership with Halifax Health (Daytona Beach). Brooks also offers one of the region’s largest home healthcare agencies; more than 50 outpatient therapy clinics; the Brooks Rehabilitation Medical Group; two skilled nursing facilities; assisted living; memory care; and the Clinical Research Center, which specializes in advanced research to further the science of rehabilitation. In addition, Brooks provides many low- or no-cost community programs and services to improve the quality of life for people living with physical disabilities.
Responsibilities:
- Verifies insurance coverage for inpatient referrals.
- Communicates insurance coverage information to Nurse Liaisons and any appropriate Brooks interdisciplinary team members.
- Submits medical information, treatment plans, and therapy documentation to insurance companies to obtain pre-certifications and authorizations for all inpatient admissions.
- Coordinates Brooks Physician signing for all Medicare and Managed Medicare admissions
- Facilitates single case agreements with out-of-contract insurance companies.
- Schedules all accepted referrals for admission and coordinates the appropriate program placement
- Compiles data on daily basis for pending inpatient admissions.
- Facilitates the collection, organization and distribution of transitional care documentation
- Responsible for telephone inquiries for inpatient admission information and responds to internal and external correspondences.
- Appropriately utilizes the electronic fax platform, referral platforms, and bed tracking software to support all inpatient admissions.
- Notifies multiple departments of appropriate admission alerts through bed tracking software and email communication.
- Coordinates the denial process for Peer-to-Peer and expedited appeals with insurance providers and the appropriate physician; referring physician, attending physician, Brooks attending physician and/or the Brooks Medical Director of Admissions.
- Communicates bed availability with the Nurse Liaison team multiple times per day
- Elevates all admission issues to the Manager of Admission Services
- Responsible for other duties as assigned in support of all inpatient admissions
Qualifications:
- High school diploma
- 2 years of medical office experience.
- Knowledge of Microsoft Office.
- Experience with referral platforms such as Allscripts, NaviHealth & CareLink
- 2 years of experience with the verification & authorization processes for Medicare, Medicaid and commercial insurance provider, preferred.
Shifts: Full Time Days
Location: 6209 Brooks Bartram Dr Building 100, Jacksonville, FL 32258
