What are the responsibilities and job description for the CUSTOMER SUPPORT SPECIALIST-GENERAL OFFICE position at Brookside Lawn Service Inc.?
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, strong organizational abilities, and a customer-centric mindset.
Duties:
- Serve as the main point of contact for customer inquiries and concerns
- Provide prompt and courteous assistance to customers via phone
- Handle customer complaints or issues with empathy and professionalism
- Maintain accurate customer records and update information as needed
- Assist with administrative tasks such as data entry, filing, and proofreading documents
Experience:
- Strong organizational skills with the ability to multitask and prioritize effectively
- Ability to Talk & Type
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Ability to work independently as well as part of a team
- Proven problem-solving skills and the ability to handle difficult situations with professionalism
Join our team as a Customer Service Representative and enjoy the following benefits:
-Medical- Dental & Vision Coverage-401K Matching and Life insurance
- Paid time off for vacation
- Professional development opportunities for career growth
If you are passionate about providing exceptional customer service and have the necessary skills to excel in this role, we would love to hear from you. Apply now to join our team!
LOCAL RESIDENTS PREFERRED !
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $13 - $15
