Business Systems Analyst (Coupa Implementation)

Business Systems Analyst (Coupa)

6 month Contract to hire (W2)

Hybrid – Libertyville & Northbrook, IL

Job Summary

This is your opportunity to make a real impact with an industry leader and Chicago Tribune Top Workplace that has experienced double digit growth for last 50 years. Brooksource is seeking a talented individual with knowledge of and experience with the Coupa application. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams. If you’re passionate about optimizing procure to pay processes and enhancing user experiences, this could be an exciting opportunity for you!

Major Responsibilities

• Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa.
• Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.
• Organize and engage in effective meetings with the team and business.
• Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with
• cross-functional teams including senior leaders and executives.
• Research technologies/solutions available with minimal dependency on lead/manager.
• Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes.
• Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.
• Interpret business requirements to functional designs. Collaborate with Developers on technical designs and development.
• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
• Work with business partners for the development and implementation of new systems and enhancement of existing systems.
• Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
• Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management
• Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

Minimum Job Requirements

Education

• Bachelor's degree in business or IT related field

Certification / Licensure

• Coupa certification preferred

Work Experience

At least 5 years’ experience working with Coupa application with experience such as:

• Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise
• data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.
• Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system’s health and performance.
• User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.
• Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.
• Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.
• Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.
• Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.
• Experience applying project management methodologies.

Knowledge / Skills / Abilities

• Broad knowledge of hardware, software, and programming.
• Experience documenting complex processes and generating supporting diagrams.
• Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
• Ability to assess and initiate actions independently.
• Experience and skills in influencing, leading and directing individuals in multiple functional areas.
• Strong interpersonal and relationship management skills.
• Strong customer service skills.
• Strong business analytical and problem-solving skills.
• Self-motivated, demonstrated bias for action.