What are the responsibilities and job description for the Desktop Support Engineer position at Brooksource?
Workstation Infrastructure Engineer
Location : Kenosha, Wisconsin (On-Site)
Position Type : 12-Month Contract w / Opportunity to Convert or Extend
Industry : Pharmaceutical Manufacturing
Our client is a leading pharmaceutical manufacturing organization dedicated to advancing healthcare through innovative solutions. We are looking for a highly skilled Workstation Infrastructure Engineer for a 12-month engagement with an opportunity to extend / convert to FTE.
This is a great opportunity to build your expertise in a pharmaceutical manufacturing environment and take on additional projects & responsibilities.
Key Responsibilities :
- Perform technical requirements analysis of workstation infrastructure design to meet the specific needs of a pharmaceutical manufacturing environment.
- Install and configure workstation hardware, software, and any additional peripherals to ensure optimal performance and compatibility.
- Provide qualified infrastructure platforms that support the diverse needs of the organization.
- Create automation scripts to streamline processes and minimize the need for manual intervention. This includes tasks such as patching, software installs and removals, and system reboots.
- Train end users on the operations of new equipment, workstation software, networking, and related technologies.
- Diagnose and resolve issues related to platforms including Citrix, RealVNC, VDI, Linux, iGel technology, Windows XP / 7 / 10 / 11 OS, workstation hardware, and networking protocols.
- Serve as a consultant for questions regarding infrastructure, compatibility, backup, and configuration issues.
- Provide strategy and recommendations for immediate and future upgrades of hardware and software applications.
- Perform application and operating system upgrades for lab and automation systems, providing supporting documentation for validation and testing of upgrades.
- High attitude and strong aptitude for acceleration, innovation, and automation.
- Assist with the validation of new and existing systems by providing technical design information to ensure GMP data integrity.
- Execute deployment tasks via automation using tools like PDQ Deploy.
- Collaborate with the site technology leader to perform essential start-up activities.
- Integrate IT / OT infrastructure with existing systems.
Qualifications :