What are the responsibilities and job description for the IT Quality Business Analyst position at Brooksource?
IT Quality Business Analyst
Santa Clara, CA - Must be local to the area to be considred - not open to relocation
12 Month Contract
Must Have - This is not just an It BA/BSA - this is specific to the below experience:
- 2 years of experience as a quality business analyst working in an MFG IT environment.
- 2 years of experience in a Business Analyst or similar role, with hands-on experience in PLM systems (e.g., Windchill, Teamcenter, Enovia).
Position Overview
The Quality Business Analyst in the manufacturing and product development industry plays a key role in supporting and optimizing quality application systems. This individual acts as the liaison between business stakeholders, IT teams, and engineering departments to ensure that quality processes support business goals, improve efficiency, and enable product innovation. The Quality Business Analyst will work in regulated environments such as medical devices, where adherence to standards is critical.
Essential Job Functions
- Business Process Analysis & Documentation: Work with stakeholders to understand business processes, gather requirements, and develop detailed functional specifications and workflows.
- Quality System Support: Serve as the primary point of contact for troubleshooting quality issues and enhancements, ensuring system performance and data integrity across the organization.
- User Support & Training: Provide training to end-users, develop standard operating procedures (SOPs), and create process flow documentation to improve PLM utilization.
- System Enhancements & Optimization: Collaborate with the IT and engineering teams to implement new features, system updates, and customization that align with business goals.
- Cross-Functional Collaboration: Work closely with R&D, manufacturing, and quality teams to improve quality applications workflows, ensure regulatory compliance, and enhance collaboration throughout the product lifecycle.
- Data Management & Reporting: Monitor quality system data for accuracy and completeness, generate reports, and track key performance indicators (KPIs) to provide actionable insights to management.
- Change Management: Manage change requests and control updates to the quality system, ensuring proper validation and documentation of changes.
Requirements
- Bachelor’s degree (Computer Science, Computer / Software Engineering or equivalent preferred)
- 2 years of experience as a quality business analyst working in an MFG IT environment.
- 2 years of experience in a Business Analyst or similar role, with hands-on experience in PLM systems (e.g., Windchill, Teamcenter, Enovia).
- Knowledge of product development cycles, BOM management, change management, and compliance standards.
- Experience working in a medical devices regulated industry is preferred.
- Strong analytical skills with a continuous improvement mindset and attention to detail.
- Excellent communication skills, with the ability to work effectively with cross-functional teams.
- Familiarity with Agile or SCRUM project management methodologies is desirable.
