What are the responsibilities and job description for the Front Office Assistant position at Brookwood Endodontics - Birmingham?
Description:
Brookwood Endodontics is looking for a friendly, organized, and detail-oriented Front Office Assistant to join our team. We pride ourselves in putting our pateints first, and we are seeking a team member who shares our commitment to exceptional patient care.
This is a full-time role in Birmingham, Alabama.
Job Duties and Responsibilities
- Greet patients and visitors with a warm and professional demeanor.
- Manage phone calls and answer patient and referral inquiries promptly.
- Schedule appointments for procedures and clinical visits.
- Check patients in an out efficiently, ensuring a smooth front desk workflow.
- Verify patient information, insurance coverage, and assist with necessary paperwork.
- Collect and process payments, explaining billing details as needed.
- Maintain accurate records in our dental software system (EndoVision).
- Collaborate with the clinical team to ensure seamless patient care.
- Perform general administrative duties to support the daily operations of the practice.
- 1 years of dental or medical office experience preferred, but not required.
- Experience with medical billing and insurance verification is a plus.
- Strong customer service skills with a patient first mindset.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office and in dental software or other electronic medical record systems.
- The ability to multitask, stay organized, and thrive in a fast-paced environment.
- High school diploma or equivalent required.
Benefits Offered
- Medical,Dental, and Vision Insurance
- Life Insurance
- Long and Short-Term Disability
- Paid Time Off
- 401(k) with Company Match
If you enjoy working in a team-oriented environment and are passionate about providing outstanding patient service, we would love to hear from you!
