Front Office Assistant

Description

Brookwood Endodontics is looking for a friendly, organized, and detail-oriented Front Office Assistant to join our team. We pride ourselves in putting our pateints first, and we are seeking a team member who shares our commitment to exceptional patient care.

This is a full-time role in Birmingham, Alabama.

Job Duties And Responsibilities

• Greet patients and visitors with a warm and professional demeanor.
• Manage phone calls and answer patient and referral inquiries promptly.
• Schedule appointments for procedures and clinical visits.
• Check patients in an out efficiently, ensuring a smooth front desk workflow.
• Verify patient information, insurance coverage, and assist with necessary paperwork.
• Collect and process payments, explaining billing details as needed.
• Maintain accurate records in our dental software system (EndoVision).
• Collaborate with the clinical team to ensure seamless patient care.
• Perform general administrative duties to support the daily operations of the practice.
  
  

Requirements

• 1 years of dental or medical office experience preferred, but not required.
• Experience with medical billing and insurance verification is a plus.
• Strong customer service skills with a patient first mindset.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and in dental software or other electronic medical record systems.
• The ability to multitask, stay organized, and thrive in a fast-paced environment.
• High school diploma or equivalent required.
  
  

Benefits Offered

• Medical,Dental, and Vision Insurance
• Life Insurance
• Long and Short-Term Disability
• Paid Time Off
• 401(k) with Company Match
  
  

If you enjoy working in a team-oriented environment and are passionate about providing outstanding patient service, we would love to hear from you!