What are the responsibilities and job description for the Manager, IT Business Partner - Commercial Operations & Corporate Services position at Brother USA?
The Company at a Glance
Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more.
Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother's Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.
Why Work at Brother?
Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.
The Manager, IT Business Partner - Commercial Operations & Corporate Services is responsible for supporting leadership with the alignment of business strategies with technology to achieve the desired organizational outcomes and finding sustainable solutions that meet business stakeholder needs.
Serving as a crucial connection between strategy and execution, this role develops and manages capability roadmaps with the collaboration of business stakeholders to achieve specific desired business outcomes and strategic objectives. By prioritizing cross-functional project portfolios and enhancement backlogs to inform product roadmaps, this role helps ensure that IT resources are utilized efficiently to execute projects on time and within budget.
In this role, the Manager, IT Business Partner, will manage relationships within the Commercial Operations & Corporate Services groups.
WHAT YOU'LL DO
IT Business Partner
- Support the creation, management, and execution of capability roadmaps in collaboration with business stakeholders
- Support Director and Sr. Managers to develop multi-year roadmaps outlining distinct projects and enhancement requirements to achieve goals and produce value for the business
- Support Director and Sr. Managers to present to business the best way to sequence capabilities to ensure business value is achieved when and as expected
- Support Business Analysts to document potential impacts of change and create content to aid with socialization to ensure that these impacts are well understood when planning projects and / or enhancements
- In collaboration with Business Analysts, ensure business requirements are documented appropriately so that technical requirements are easily understood
Relationship Management
Portfolio Management, Prioritization with Business of roadmap items, Drive Business Alignment
ABOUT OUR IDEAL CANDIDATE
Education
Experience
Minimum 7 years A combination of relevant experience spanning the following areas :
Languages
Software / Technical Skills
Other Skills, Knowledge, & Abilities
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
LI-Hybrid
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request.
Benefits
We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. To learn more, visit our benefits page : https : / / careers.brother-usa.com / benefits
Our Mission, Vision, & Culture
Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. To learn more about our culture drivers and company culture, visit : https : / / careers.brother-usa.com / ourculture
About Where We Work
Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers.
Links to Learn More
To hear more about our business and culture, visit these helpful links :
https : / / careers.brother-usa.com / our-products
https : / / careers.brother-usa.com / employee-resource-groups-diversity
https : / / careers.brother-usa.com / our-corporate-social-responsibility-sustainability
https : / / careers.brother-usa.com / lifeatbrother
https : / / careers.brother-usa.com / career-development
https : / / www.linkedin.com / company / brother-usa /
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.
Salary : $130,000 - $155,000
