Data & Development Support Assistant

Job Description

Job Description

General Position Summary :

Brother Wolf's Data and Development Support Assistant will play a pivotal role in supporting the organization's fundraising efforts through accurate and efficient data entry, as well as assisting with Brother Wolf's administrative functions across departments. This highly organized and detail-oriented professional will excel in communication and collaboration, working closely with multiple teams to ensure smooth operations. By executing precise data entry and maintaining database accuracy, they will directly contribute to fundraising success. Additionally, they will provide essential support to director-level staff across all departments.

Essential Function / Major Responsibilities :

• Provides key functions for donor database management : data entry, donor thank you letters and calls, generating reports, and maintaining database accuracy
• Precise and timely data entry of up to several hundred transactions per week, including checks, direct deposits, wire transfers, online donations, cash donations, matching and workplace gifts, and more.
• Responds to emails and voicemails promptly and efficiently, delivering exceptional customer service to Brother Wolf supporters.
• Ensures timely completion of donor acknowledgment activities, including sending thank-you letters, making gratitude calls, and executing other appreciation initiatives to strengthen donor relationships.
• Assists team members with marketing, communications, and fundraising tasks.
• Provides general administrative support to director-level staff.
• Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance.
• Fills in for other areas and performs other tasks / functions as needed.

Qualifications :

Physical Requirements :

Working conditions :

Conditions may include working alone, working inside or outside during varying weather conditions, frequent interruptions, and some evenings / weekends meetings and classes.

Educational Requirements :

High school graduation required.

Availability : The regular schedule of this position is Monday-Friday, 9AM to 5PM and may include some limited evening, weekend, and holidays. Occasionally, work hours will be affected by special events or department needs.

Benefits : Brother Wolf provides subsidizes Medical, dental and vision plans, life and disability benefits and direct primary care options got all full time employees. New employees receive two weeks worth of paid time off in their first year, with rising accrual rates for employees who are with the organization for more than two years. Our mobile clinic veterinary assistants will also receive training with ASPCA Spay / Neuter Alliance as part of our ongoing collaboration with that organization. Employee Assistant Network offers mental health support for all Brother Wolf staff. Pet vaccines, prescription medications, and prescription diets offered at cost for employees' pets.