Director - Risk Control

Job Title: Director - Risk Control

FLSA Status: Exempt

Job Family: Underwriting

Department: Underwriting

Location: Corporate Office (Fort Wayne, IN)

JOB SUMMARY
Responsible for leading the Risk Control department to improve underwriting results through risk assessment and risk improvement. Provide strategic leadership to identify and successfully complete risk control projects. Lead and develop team and identify opportunities for improved efficiency and process improvement and execute needed changes. Promote risk control to agency partners and ministry leaders at designated denominational meetings, ministry speaking engagements, conventions and company sponsored events.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Identify, create, and implement risk control and risk management policies, procedures, and programs that contribute to the growth and retention of profitable business.
• Develop and execute a strategic plan for risk control, evaluating loss experience and trends to prioritize strategies.
• Anticipate and recommend actions to address emerging risk control and risk management issues affecting our industry and market niche.
• Evaluate and recommend new Insurtech and/or risk management products designed to increase efficiency and/or reduce losses.
• Develop metrics to monitor and improve the effectiveness and efficiency of risk control personnel.
• Hire, train, oversee, and evaluate risk control personnel, ensuring quality and customer service standards are maintained.
• Respond to agent and insured inquiries regarding risk control and risk management issues.
• Develop and oversee risk control management systems to enhance communication with Underwriting and other stakeholders.
• Establish and manage relationships with key vendor partners.
• Provide risk management expertise to aid in the development of safety resources, materials, and articles.
• Assist Sales with training agents on risk control and risk management issues and procedures.
• Provide input to company teams and management regarding risk control findings and issues.
• Accurately complete assumed risk control visits for key accounts.
• Work closely with the underwriting executive team in understanding and implementing underwriting needs.
• Assist the Underwriting executive team in developing and adhering to an established departmental budget.
• Actively promote Brotherhood Mutual through involvement in trade associations and through internal and external seminars, including presentations to denominations, industry groups and other public audiences.
• Complete other projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to think strategically, develop, and implement new processes and procedures.
• Must be proficient in analyzing and interpreting data and information.
• Must be skilled in time management, planning, and executing work strategies with minimal supervision.
• Must possess excellent public and written communication skills.
• Must be capable of making independent decisions and handling difficult situations diplomatically.
• Must possess strong leadership and interpersonal skills, with the ability to instruct, train, supervise, evaluate, and mentor others.
• Must be effective in presenting risk control perspectives in various group settings.
• Must be willing to travel frequently, maintain a valid driver’s license, and drive for extended periods.
• Effectively interface with external contacts, Brotherhood employees, managers, and department staff members

EDUCATION AND/OR EXPERIENCE

• Must have Bachelor’s degree.
• Must have five years of insurance risk control, or risk management experience.
• Graduate level degree is desired
• CPCU, CRM, ARM or equivalent designations are desired.
• Degree in Engineering, Safety Industrial Operations, or the physical sciences is desired.
• Hands on experience in construction or building/industrial maintenance is desired.
• Experience working with federal, state, and local regulatory compliance requirements is desired.
• Three to five years of prior management experience, including remote employees, is desired.

Terms and Conditions

This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.