Learning Development Specialist - Marketing

Job Title: Learning Development Specialist
FLSA Status: Exempt
Job Family: Marketing Executive
Department: Marketing Executive
Location: Corporate Office (Fort Wayne, IN)

JOB SUMMARY
Responsible for leading, initiating, creating, and delivering staff development plans; departmental communication strategies; cross-functional work processes, tools, resources, and reports; and special projects that support the department’s strategic goals and departmental priorities.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead, initiate, create, and implement staff development plans for the department based on strategic goals and priorities.
• Serve as the system administrator, oversee the work of departmental contributors, and develop content for intra-departmental information sharing platform.
• Lead and work independently to make proposals and execute plans with the goal of fostering staff development, department performance, communication, and culture.
• Execute onboarding for new hires, and summer hires, and manage the department’s new employee experience for the first six months.
• Advise the management team, and provide and coordinate job skills training for staff based on identified needs and priorities.
• Lead special projects to promote departmental priorities and accomplish objectives.
• Collaborate with managers and staff from different marketing teams on shared work processes and platforms to resolve issues and streamline procedures.
• Identify staff development needs for individuals and groups of employees and make recommendations to managers; provide individual remedial training of staff.
• Complete other projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possess strong collaboration and interpersonal skills.
• Communicate professionally to increase understanding and mitigate confusing situations.
• Possess personal responsibility and high action-oriented motivations.
• Demonstrate a high level of technical and functional knowledge in marketing areas.
• Demonstrate confidentiality, organizational, multitasking, and collaboration skills.
• Effectively interface with external contacts, Brotherhood employees, managers, and department staff members.

EDUCATION AND/OR EXPERIENCE

• Must have a Bachelor’s degree or equivalent advanced education.
• Must have three years-experience in marketing, sales, education, insurance or a related field.
• Four or more years work experience in at least two of the following: marketing, sales, customer service, education and training, and insurance is desired.
• Leadership or training experience is desired.

Terms and Conditions

This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.