What are the responsibilities and job description for the Dairy Queen Crew Member position at Broulim's Fresh Foods?
Job Title: Dairy Queen Clerk
Primary Supervisor: Dairy Queen Manager
Status: Non-Exempt
Join our team at the Broulim's Dairy Queen department as a Clerk! Are you enthusiastic about serving up delicious treats and providing exceptional customer service? We're looking for friendly individuals to join our team and help us create delightful experiences for our customers. If you have a passion for sweets and enjoy working in a fast-paced environment, apply now! Be part of a team dedicated to spreading joy one cone at a time.
Job Summary: As a Dairy Queen Clerk, you will be responsible for assisting with the daily operations of the Dairy Queen department. Your role involves preparing and serving Dairy Queen treats, providing friendly and efficient customer service, and maintaining cleanliness and organization in the Dairy Queen area. Join us in creating smiles and satisfying sweet cravings for our customers.
Examples of Duties:
- Prepare and serve Dairy Queen products, including ice cream cones, sundaes, and blizzards.
- Greet customers and take their orders with a smile, providing product recommendations and upselling when appropriate.
- Operate cash registers and process customer transactions accurately and efficiently.
- Maintain cleanliness and sanitation standards in the Dairy Queen area, including wiping down counters, cleaning equipment, and restocking supplies.
- Assist with inventory management by monitoring stock levels and notifying management of any shortages.
- Follow food safety regulations and guidelines to ensure the safety and quality of Dairy Queen products.
- Provide excellent customer service by addressing customer inquiries and concerns in a professional and courteous manner.
- Assist with opening and closing procedures as needed, including preparing and cleaning equipment.
Knowledge:
- Basic knowledge of Dairy Queen products and menu items.
- Understanding of food safety regulations and sanitation practices.
- Familiarity with cash handling procedures and point-of-sale systems.
Skills:
- Customer Service: Excellent communication and interpersonal skills for interacting with customers.
- Attention to Detail: Precision in preparing orders and maintaining cleanliness in the Dairy Queen area.
- Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Teamwork: Collaboration with coworkers to ensure efficient operations and customer satisfaction.
Abilities:
- Adaptability: Flexibility to work in a dynamic environment and adjust to changing priorities.
- Stamina: Physical ability to stand for extended periods and perform repetitive tasks.
- Customer-Focused: Commitment to providing exceptional customer service and satisfaction.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service or food service role is preferred but not required.
- Availability to work evenings, weekends, and holidays as needed.
- Basic math skills and proficiency in handling cash transactions.
- Food handler's permit or willingness to obtain one upon hire.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
