Corporate Deli Manager

Description

Job Title: Corporate Deli Manager

Primary Supervisor: VP of Perishables and Marketing

Status: Exempt

Job Summary

The Corporate Deli Manager is responsible for overseeing deli operations across all store locations, ensuring consistency in quality, customer service, and operational excellence while upholding Broulim’s TREK values and mission statement. This role focuses on driving sales, managing vendor relationships, training deli teams, and ensuring compliance with food safety regulations. The Corporate Deli Manager will provide leadership, innovation, and strategic direction to enhance deli offerings, maximize profitability, and create an exceptional customer experience that aligns with the company's core values.

Essential Duties and Responsibilities

• Oversee and support deli operations across all store locations, ensuring consistent execution of company standards.

• Develop and implement sales strategies to increase deli revenue and profitability.

• Manage vendor relationships, including negotiating pricing and selecting high-quality products.

• Create and implement merchandising and promotional plans to drive customer engagement.

• Oversee deli operation catering to ensure high-quality food preparation, timely execution, and exceptional customer satisfaction for all catering orders.

• Assists with and ensures the training and development of store-level deli managers and employees on best practices, product preparation, and customer service.

• Monitor inventory levels, manage shrink, and optimize ordering processes to ensure product availability.

• Ensure compliance with health, safety, and sanitation regulations across deli operations.

• Analyze sales data and operational performance to identify areas for improvement.

• Provide guidance and support to store-level teams, including troubleshooting operational issues and responding to inquiries.

• Assist in new store openings and remodels, ensuring deli departments are properly set up and trained.

• Collaborate with corporate leadership and store management to align deli strategies with company goals.

• Perform other duties as needed to support the success of deli operations.

Knowledge

• Extensive knowledge of deli operations, including food preparation, merchandising, and safety regulations.

• Understanding of inventory management, ordering, and shrink reduction strategies.

• Knowledge of food safety laws and sanitation practices.

• Familiarity with vendor negotiation and supply chain management.

• Knowledge of customer service principles and sales techniques.

Skills

• Strong leadership and team development skills.

• Excellent organizational and time management abilities.

• Strong negotiation and vendor management skills.

• Ability to analyze data and make informed business decisions.

• Proficiency in Microsoft Office Suite and inventory management systems.

• Effective communication and problem-solving skills.

Abilities

• Ability to develop and execute sales and merchandising strategies for deli operations.

• Ability to train, mentor, and motivate store-level deli teams.

• Ability to manage multiple locations and prioritize tasks effectively.

• Ability to maintain high standards of food quality and customer service.

• Ability to adapt to changing food trends and customer preferences.

• Ability to travel to store locations as needed.

Minimum Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Business, Culinary Arts, or a related field preferred.

• 3 years of experience in deli operations, food service, or retail management.

• Experience managing multiple store locations preferred.

• Strong leadership experience with a proven track record of driving sales and improving operations.

• Valid driver’s license and ability to travel between store locations as needed.

Qualifications