Social Service Coordinator

Description

ESSENTIAL FUNCTIONS

1. Conducting psychosocial assessments and program intakes along with the Director Social Services for clients of the Social Services programs.
2. Gather and track client data for programmatic outcomes and ensure that client charts are thoroughly documented
3. Ensure that client paperwork is updated regularly and in compliance
4. Regularly communicate with program clients to ensure program satisfaction, address challenges, collect data, inform of policies or updates, and provide support and referrals as needed
5. Assist clients to access appropriate benefits and basic needs; appropriate medical, mental health and substance use treatment providers;
6. Provide crisis intervention for immediate housing needs, medical, mental health and substance use issues;
7. Assist Director of Social Services with direct care staff management including interview and hire process, providing orientation and guidance, reviews, and coaching and disciplinary action when needed.
8. Assist the Social Services department with scheduling and coordinating staff for in-home visits as well as multiple center-based locations as needed.
9. Assist with any community inquiries on all agency services, client referrals to community resources, and represent the program  at occasional community events and/or presentations
10. Coverage of emergency cell phone on a bi-weekly basis or as needed
11. Plan and execute monthly Social & Activity Group for program
12. Assisting the Social Services Administrator with social service related programs and events such, nutrition education classes, parent groups, sibling groups and social work team meetings
13. Assist with supervision, task management and instruction of social work interns
14. Prepare parent surveys
15. Organize and maintain client files and staff as required by the County grant
16. Assisting with data collection, monitoring and reporting requirements related to enrollment and social services.
17. Flexibility of working hours will be required to meet the child and family’s needs which include evening (2-3 per week) and weekend hours as needed

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Florida Driver's License

First Aid/CPR Certification,

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate

PHYSICAL DEMANDS

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

EDUCATION and/or EXPERIENCE

Minimum Bachelor’s in Social Work, Non-Profit Management or related field, and/or 1-2 years social work experience if BA is in unrelated field.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Confidentiality Agreement is required and must be signed upon commencement of service.

Bi-lingual Preferred