What are the responsibilities and job description for the Social Services Director position at BROWARD CHILDRENS CENTER?
Job Details
Social Services Director
Social Services Director
About Broward Children’s Center (BCC)
Broward Children’s Center (BCC) is dedicated to transforming lives by providing specialized care to children and young adults who are medically fragile and developmentally disabled. Our comprehensive services range from 24/7 skilled nursing at our pediatric care facility to developmental education programs, therapeutic support, and family-centered services like respite care, social services, and in-home health support.
With unique programs including ABA therapy, developmental preschools, K-12, Home Health and PPEC outpatient care, BCC ensures each individual receives tailored support to thrive. Our team also takes part in community events, such as our annual 5K and golf tournament, creating a vibrant, mission-driven workplace.
“With your support, Broward Children’s Center (BCC) provides quality programs to infants, children, and young adults who are developmentally disabled and/or medically fragile through a continuum of services designed to meet the needs of children and their families.”
If you’re passionate about impactful work and a supportive team environment, BCC may be the perfect place for your career.
SUMMARY
The Social Services Director is responsible for the successful coordination, management, and overall operation of Broward Children’s Center’s Social Services Division programs and staff. These programs include the Respite In-Home and Out-of-Home Program, Mental Health Program, Advocacy Program, Family Strengthening Program, and Nutrition Education Program. This position ensures the highest degree of quality, confidentiality, and professionalism while overseeing service delivery, compliance, and program outcomes. Additionally, the Social Services Director is responsible for accurate billing and financial oversight of services provided.
EDUCATION and/or EXPERIENCE
A Licensed Clinical Social Worker (LCSW) or Minimum Master of Social Work degree from a school accredited by the Council of Social Work Education with a minimum of three to five years of experience in social services.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
Directly supervises all Social Services Department employees, including but not limited to Respite Sitters, Respite Supervisors, Child Specialists, and Social Workers. This position may also oversee additional programs, contracts, or services as funding and organizational needs evolve.
Oversees and provides direct support to all contracted services within the Family Strengthening, Advocacy, Respite, Mental Health and other programs.
Manages hiring, onboarding, training, performance evaluations, disciplinary actions, and professional development of all departmental staff.
OTHER SKILLS AND ABILITIES
Strong management, leadership and communication skills.
Strong organizational and multitasking skills
Experience executing contract requirements
Experience with managing program
Bilingual a plus.
Excellent interpersonal skills and email/phone etiquette with families and staff.
Ability to multi-task and to work effectively as a team member and in time sensitive situations.
Self-starter with initiative and creativity to develop new ways to meet client and program needs. Proficient in Microsoft Word, Excel, and Outlook
Previously worked in Healthcare Facility, Medical background, or Non-Profit
Experience with developmental disability population, Pediatric experience preferred and knowledge of local resources a plus.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Florida Driver's License
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:
- Manage multiple contracts with program funders (Broward County, Children's Services Council, TAFT, and others) to ensure full utilization including all required reports and other timely requirements
- Conduct all hiring, employee evaluations, disciplinary actions
- Supervision of program services and staff in accordance with model fidelity, screening and acceptance of appropriate BSO referrals
- Provide support and services to families served by programs overseen when direct services staff require assistance
- Conduct regular team and individual meetings (monthly, quarterly, and annually as required) with all staff and programs
- Responsible for preparing and monitoring monthly and annual program budgets
- Responsible for successful internal audits and external audits by funders
- Oversee programs and departments monthly and annual activities and groups.
- Gather and track client data for programmatic outcomes, demographics and reporting
- Assist as needed with writing programmatic portions of funding proposals and grants
- Regular Quality Assurance of all programs' staff documentation and client paperwork to ensure charts are complete and in compliance
- Meet with staff on a consistent basis
- Conduct presentations, tours, and resource fair representation for the community, clients, and other agencies regarding BCC services as needed.
- Organize coverage for community resource fairs as needed.
- Report all suspected abuse/neglect to the appropriate authorities as needed.
- Assist in crisis intervention with families as needed.
- Participate in training and seminars as needed throughout the year.
- Assist with any community inquiries on all agency services, client referrals to community resources, and represent the programs overseen as needed.
- Supervision, task management and instruction of social work interns
- Conducting psychosocial assessments and program intakes for clients of the respite program.
- Manage the Navy-Air Force Respite Contracts including home visits.
- Oversee and conduct therapy sessions for young adults, children, parents, and siblings for all programs.
- Other duties as assigned
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Employee Benefits
Broward Children’s Center (BCC) is proud to offer a comprehensive benefits package to full-time benefit eligible positions to support your health, financial security, and well-being. Key benefits include:
- Medical, Dental, and Vision Coverage: Multiple plan options to suit individual and family needs once eligibility requirements are met..
- Income Protection: Employer-paid basic life insurance and employer-paid short-term disability once eligibility requirements are met.
- Flexible Spending Accounts: Options for medical and dependent care expenses, allowing pre-tax contributions.
- 401(k) Retirement Plan: Automatic enrollment after eligibility, with diverse investment options to help secure your future once eligibility requirements are met.
- Additional Support: Access to an Employee Assistance Program (EAP) and voluntary supplemental insurance, including accident and critical illness coverage.
Employee Childcare
BCC offers valuable childcare programs to support our employees and their families:
- Step Up Scholarship for Students with Unique Abilities (Pre-K up to 8th grade). We offer Private Therapy Services for those that qualify. Breakfast, lunch, and snacks are included.
- Early Learning Coalition of Broward County School Readiness Program (for children ages 1 up to 3 years old). Early Steps Therapy Services for those that qualify. Breakfast, lunch, and snacks are included.
- Employee Daycare (for ages 1 year through 5 years old), available at $150 per week, inclusive of breakfast, lunch, and snacks.
- Broward County Non-School Days: We offer our employees child care when Broward County has non-school days (winter break, spring break, thanksgiving break), with the exception of major holidays (Thanksgiving, Christmas day, etc.).
Join BCC and enjoy a supportive, robust benefits program designed to help you thrive in both your personal and professional life.
Salary : $80,000 - $88,000
