What are the responsibilities and job description for the Library Specialist Part Time 19 position at Broward County Board of County Commissioners?
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Library Specialist Part-Time 19 for the Libraries Division. Additional vacancies may be filled from this recruitment for any location/section within the library system. This position may be assigned to any location/section within the Libraries Division based on operational needs.
**Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and all information you want considered**
The purpose of this position is to provide direct public assistance to customers, including identifying the needs of customers, obtaining library materials, supporting Circulation or
Information Team Services, coordinating volunteers and participating in outreach activities, enforcing the customer code of conduct, identifying and reporting equipment concerns, and other duties as required.
This position will be responsible for serving as a shift supervisor and able to perform all circulation duties: including resolving escalating customer account matters; supervising, training, and evaluating staff; prepare work schedules; ensuring policies and procedures are followed properly; accurately collecting library fees and processing bus pass sales through adherence to training and cash handling best practices and resolving cash handling discrepancies; processing voter registrations; ensuring all required reports (narrative or statistical) are submitted in a timely manner; and resolving day today operational concerns/issues related to Circulation functions.
Additionally, this position will be responsible for coordinating with their team on various projects, for example, collection maintenance and programming support; assisting the public with accessing the library's collection; providing computer assistance to the public; delivering technology classes to the public; assisting with programming for all ages, including in a variety of equipment including creative technology. This position serves as a liaison with Library Learning Services, providing intake evaluations for adult literacy students, plans and offers public programs with a literacy focus, for example, English Cafe.
The Library Specialist assigned to the Collection Management Unit provides system-wide support for the Libraries Division as it pertains to acquisitions of library materials and maintenance of the online library catalog. This position processes new materials, performs basic data entry assignments, and processes invoices related to the purchase of library materials. This position also supports the library's digitization project by using a variety of technology to capture and preserve historical records, including scanning images from original documents. This position also assists with reciprocal borrowing and lending of materials to meet customer needs.
This position will also perform related work as assigned and may be assigned to work at any library location based on operational needs.
Minimum Education and Experience Requirements:
Special Certifications and Licenses
None.
Preferences
- Must be able to work a flexible schedule that may include days, evenings, nights, and weekends
- Associate's degree or higher in major coursework in Computer Science, Graphic Design, Business, or closely related
- Digital Archives Specialist Certificate
- At least 1 year experience with Microsoft Office Suite
- At least 1 year experience Cash Handling
- At least 1 year experience as a Lead Worker/Supervisor
- At least 1 year experience digitizing different material types using multiple digital scanning devices
- At least 1 year working with a 3D Model Content Creator or Web Publishing Platform
- At least 1 year experience operating video cameras
- One or more year(s) experience audio recording equipment for oral history interviews
- At least 1 year experience organizing, uploading, and processing still image and audiovisual media files for access and ingest into a digital asset management system (DAMS) or digital preservation system.
- Public Presentation Experience
DUTIES AND RESPONSIBILITIES
General Description
Guides and assists the library staff to ensure that excellent customer service is provided to patrons.
Works under close to general supervision according to set procedures but determines how or when to complete tasks.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Oversees the work of subordinate library employees, verifying that tasks are completed as assigned; schedules staff and reschedules assignments to cover absences and other branch staffing needs.
Provides first line customer service to library patrons; assists with returning and charging of materials, issues new library cards, gives library services orientation, and handles Point of Sale transactions; provides service to customers with account problems and provides resolutions.
Resolves day to day operating issues; answers any questions or concerns from staff; develops new procedures to address matters that arise.
Completes daily cash handling transactions, including counting or reviewing all funds in the safe and previous day's sales deposits and reports; verifies staff cash drawers and forms after the shift; orders all cash handling supplies; creates daily cash reports; enters data into various reports for accurate accountability.
Reviews all equipment for proper working order and completes minor technical troubleshooting; places service requests for computers, lights, kiosks, insect remediation, and other building related issues.
Provides backup assistance to other supervisors including but not limited to scheduling, volunteers, interlibrary loans, circulation lists, tracer and claims return and timesheets.
Assists in the training of new employees and completes staff performance appraisals.
Maintains collections by correcting catalog errors, adding donations to collections by processing and labeling them, and weeding the collections as needed.
Plans and implements story times, craft programs, book clubs, movie days, and works with teen volunteers who assist with these programs.
Ensures the safety of library customers by reporting behavior violations and contacting appropriate authorities regarding health issues or atypical behaviors; provides documentation of each incident.
Introduces volunteers and new staff members to the use of equipment, policies/procedures, and library functions/work environment to ensure that assignments are properly completed and equipment is used correctly.
Prepares a variety of correspondence, notifications, forms and related documents in order to communicate information to staff and the public; collects daily customer computer use statistics and summarizes on a monthly report; creates a weekly newsletter to communicate with other employees.
Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
Competencies
- Tech Savvy
Manages Complexity
Decision Quality
Action Oriented
Plans and Aligns
Ensures Accountability
Communicates Effectively
Courage
Demonstrates Self-Awareness-Awareness
County Core Values
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Emergency Management Responsibilities
County-wide Employee Responsibilities
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
