Clinical Systems Analyst-IT-FT-BHC-#14981

Broward Health Corporate Spectrum

Shift: Shift 1

FTE: 1.000000

Key Responsibilities:

• • System Implementation & Optimization:
  • • Lead and participate in the implementation of MyChart features and enhancements.
    • Collaborate with stakeholders to gather requirements and develop solutions that improve patient access and engagement.
    • Conduct system testing and validation to ensure functionality aligns with organizational needs.
    • Provide ongoing support to end-users, including healthcare providers and patients, to resolve technical issues and answer questions regarding MyChart functionality.
    • Monitor MyChart usage metrics and generate reports to analyze patient engagement and identify opportunities for improvement.
    • Maintain comprehensive documentation of MyChart configurations, processes, and user guides.
    • Ensure compliance with healthcare regulations and organizational policies related to patient information security and privacy.
    • Work closely with IT teams, clinical staff, and other departments to ensure seamless integration of MyChart with other Epic modules and third-party applications.
    • Participate in cross-functional meetings to discuss system improvements, updates, and user feedback.

  Qualifications:

  · Bachelor’s degree in information technology, or a related field; or equivalent work experience.

  · Preferred Certification in Epic MyChart

  · Experience in understanding of Epic systems and healthcare workflows.

  · Excellent analytical, problem-solving, and communication skills.

  · Experience in user training and support, preferably in a healthcare setting.

  · Ability to work collaboratively in a fast-paced environment.

  Work Environment:

  · Primarily an office-based role.

Experience:
Essential:
* Four Years

Credentials:

Visit us online at www.BrowardHealth.org or contact Talent Acquisition 

*Bonus Exclusions may apply in accordance with policy HR-004-026

Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law.