Office Coordinator

Broward House, Inc. is a community-based organization with multiple locations throughout Broward County, Florida. Incorporated in 1988, we provide a full array of quality services to those living with and at risk for HIV and other health issues. Programs include community-wide case management, substance abuse treatment, supportive and independent housing, intervention, mental health services, outreach/education, transportation, complementary therapies and medical services.

SUMMARY

This position is responsible for the organization and daily support for operations of the assigned facility, including administrative support to the program directors. Promotes a positive and supportive working environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains databases, data entry, data tracking systems and reports as assigned.
• Maintain procedures and organizational needs for the assigned facility.
• Provide IT interventions and troubleshooting for facility.
• Point person for tickets for facilities and IT assistance
• Participates in maintaining structure and order and necessary drills for the Client Services Center and document incidents, concerns, and observations.
• Maintain required regulations documents on bulletin boards and binders in the front office.
• Maintains neat and welcoming entrance to the facility directing guests and visitors during office hours, and Welcome and on-Board New Employees.
• HIV/STD and Hepatitis C screenings which includes collection of blood samples and urine specimens adhering to universal precautions for on-site testing requests as needed.
• Order and maintain supplies, equipment, and custom printing. Maintains forms for facility, based on program and departments housed at facility, as assigned
• Participate in maintaining structure and order in the facility by reporting and documenting incidents, concerns and observations consistently
• Attend and participate in staff meetings, program meetings, and staff training as determined by supervisor.
• Provide administrative assistance to the Managers and/or Director in the assigned facility.
• Complete Case Management Support tasks including but not limited to obtaining eligibility documentation at appropriate intervals and client action plan follow-up.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

• Must have strong comfort level working with the target population as well has working some late nights at locations with high traffic of target population.
• Knowledge of community / County resources
• Excellent verbal and written communication skills with the ability to communicate with diverse populations in public settings
• The ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and people in crisis.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• An ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
• Ability to establish and maintain effective working relationships with employees, other agencies and the public
• Ability to follow written and verbal instructions and meet established deadlines
• Advanced knowledge computer skills required: Microsoft outlook email, office
• Basic math skills required: addition, subtraction, multiplication, and division
• Ability to work independently with minimal direction
• Knowledge of basic risk reduction methods
• Basic Assessment Skills
• Basic individual intervention skills
• Ability to legally operate a motor vehicle and provide own transportation.

EDUCATION AND WORK EXPERIENCE

• High School Diploma or Equivalent or (1) year of job-related experience preferred.
• Knowledge of HIV/AIDS and conducting Intervention/Prevention services with minority and at-risk preferred.

CERTIFICATES AND LICENSES

• HIV 501 State of Florida Certification
• Certification in Phlebotomy preferred.
• Valid Florida Driver’s License and proof of insurance required. On-going proof of insurance is required.
• Must have on-going reliable transportation for work-related activities 

Important Notes

Must pass all drug and background screening requirements, including a level 2 federal background and motor vehicle screening

Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.