What are the responsibilities and job description for the Personal Lines Customer Service Representative position at Brown & Brown Insurance?
Brown & Brown is seeking a Personal Lines Customer Service Representative to join our growing team in Meridian, Idaho.
WHAT YOU’LL DO:
- Service inbound calls, emails and daily tasks
- Process endorsement requests
- Quote new and/or renewal business with multiple carriers to find best value for clients
- Make coverage recommendations to customers and cross-sell and upsell when necessary
- Perform all clerical duties related to customer support
- Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
- Utilizing an electronic filing manager to maintain company compliance
- Attend training sessions, and courses to maintain up-to-date skills
WHAT YOU’LL NEED:
- High school diploma or equivalent, required
- 6 months to 2 years of experience, required
- Property & Casualty License, preferred
- Proficiency in Microsoft Office 365, required
- Exceptional customer service and interpersonal skills, required
- Experience with Agency Management Software, preferred
- Demonstrates strong written and verbal communication skills
WHAT WE OFFER:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Student Loan Repayment Program
