What are the responsibilities and job description for the PARTS COUNTER PERSON position at BROWN DAUB CHEVY?
Brown-Daub Dealership has an opening for a
Parts Counter/Shipping/Delivery Person
Job Summary:
It is the responsibility of this position to sell parts to all customers, over the counter, through the shop, or on the phone.
Benefits:
- Competitive wages
- Paid Vacation and Holidays
- Company Paid Life Insurance
- Health Insurance Benefit Plan (Medical, Dental, Vision and more)
- 401k savings plan with company match – Employee’s contribute as early as 6 months!
- Career progression opportunities
Responsibilities:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Pulls and fills orders from stock.
- Notify parts manager of out-of-stock materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors.
- Replenishes assigned inventory daily.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Keeps front and rear counter areas clean and uncluttered.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Schedule:
- Monday-Friday and Saturdays
Qualifications/Skills:
- Two (2) years related experience and/or training in Parts Department in auto dealership preferred.
- Valid Driver’s License
Physical Requirements:
- Must be able to lift up to 20 lbs to shoulder height.
- Must be able to successfully handle all tools required to perform duties above.
- Must be able to bend down, twist and turn as needed to work.
- Must be able to stand, walk and drive for extended periods of time.
What's the Brown-Daub advantage? We're a family-owned dealership with over 87 years’ experience, and have a long history of supporting the Lehigh Valley communities. We are looking for highly motivated Parts Counter/Shipping/Delivery Person that is energetic, friendly, reliable and will help make our team even stronger. If you are this person and have the experience in the automotive industry we encourage you to apply today!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- DEALERSHIP: 2 years (Preferred)
- PARTS COUNTER: 1 year (Preferred)
- INVENTORY: 1 year (Preferred)
Ability to Commute:
- Nazareth, PA 18064 (Required)
Work Location: In person