What are the responsibilities and job description for the Computing System Technician 1 position at BROWN FEDERAL SERVICES LLC?
Job Details
Description
The Computing Systems Technician 1 provides technical support to employees for network infrastructure and internal desktop systems. This includes troubleshooting, configuring, and maintaining desktop and mobile systems in a diverse environment. The role involves testing and evaluating both commercial and Laboratory-developed software, ensuring quality control and functionality. You’ll maintain data security, manage passwords, and safeguard file systems while effectively communicating technical solutions to both technical and non-technical personnel. This position also involves recommending and implementing hardware and software solutions, including upgrades and new acquisitions.
Key Responsibilities
- Provide day-to-day technical support for network and desktop systems.
- Install, configure, and troubleshoot workstations, mobile devices, and network issues.
- Test and evaluate software for quality assurance and operational effectiveness.
- Maintain system security, including password management and data integrity.
- Communicate technical concepts clearly to diverse audiences.
- Recommend and implement hardware and software upgrades and acquisitions.
.
Qualifications
- High school diploma or equivalent required.
- Minimum of 1 year of related technical experience, or equivalent combination of education and experience.
- Proficiency in troubleshooting and maintaining hardware and software systems.
- Strong communication skills to interact with technical and non-technical personnel.
- Ability to work in a dynamic, heterogeneous environment.
