What are the responsibilities and job description for the Brown Insurance Agency | Customer Service Representative position at Brown Insurance Agency?
About the job
The Customer Service Representative (CSR) provides customer service to our current and potential customers. The CSR will communicate with clients via email, phone, and in-person. An insurance license is not required, but is a plus and can help with additional compensation. There will be a 90-day probationary period. Paid time off will be earned after the probationary period has ended. There will be no health insurance or other benefits, other than vacation and PTO. We are looking for someone that has a desire to learn and grow with our independent insurance agency. This will be a long-term position with a great, family-owned company in downtown Sapulpa. Pay starts at $15 and depends on experience. This job will be conducted in an office setting, and will be full-time 9 : 00 am-5 : 00 pm Monday through Friday.
Required Skills & Experience
- HS diploma
- Customer service experience preferred
- Computer proficiency (Microsoft Outlook)
- Excellent customer service skills and attitude
- Excellent communication skills - verbal and written
- Must be able to work independently with little supervision
- Must be able to view a computer screen for a significant portion of the workday
- Strong attention to detail
- Strong organizational skills
- Answering phones as needed
- Ability to type emails
- Ability to read and interpret documents
- Ability to adapt to change
- Ability to work effectively and multi-task in fast paced, multi-customer environment
- Must be able to work as part of a team at times
Salary : $15