Administrative Assistant, Student Affairs

General Function

: Under minimum supervision, the Administration Assistant for Student Affairs works as a collaborative team member providing administrative support to facilitate efficient operation of the Student Affairs division. Duties include but are not limited to: managing the day-to-day operations of the office, organizing and maintaining records and supplies, planning and scheduling meetings/appointments, managing projects, collecting and reporting data, preparing and editing correspondence and reports, coordinating travel arrangements, and providing quality customer service to students, faculty, staff, alumni, and guests.

Essential Duties and Responsibilites

• Disseminate general information and provide high-quality customer service not limited to students, faculty, staff, alumni and guests
• Sort, date stamp, and distribute Student Affairs mail
• Maintain traffic statistics (email and in-person office visits) identifying emerging trends
• Disseminate Student Affair satisfaction surveys. Collect, and report results
• Provide administrative support for all departments under the Student Affairs division including Admissions, Records and Enrollment Management, Financial Resources, Disability Resources, Student Life, and Academic Support & Learning Resources
• Assist in coordinating and facilitating activities and events of the Student Affairs division
• Serve as marketing representative for the Academic Affairs division, create, submit, tracking completion of division projects
• Process and track budgetary documents, including but not limited to departmental requisitions, budget transfers, supply orders, checks, and travel requests
• Collect and process division timecards and updates availability calendars
• Submit maintenance request work orders and serve as designated point person for equipment and physical plant needs within the Student Affairs division
• Take notes at Director and Division meetings
• Participate in professional development activities to maintain knowledge of current BCC policies and procedures
• Participate in evening and weekend recruiting and registration events throughout the academic year
• Serve on committees and assist with any other duty as required

Minimum Qualifications

• An associate’s degree from a regionally accredited institution
• Clerical or recordkeeping experience; experience in higher education setting preferred
• Proficiency in the MS Office Suite is imperative; knowledge of Datatel Colleague is preferred
• Ability to work in a busy, high-traffic environment
• Confidentiality is imperative; must adhere to FERPA regulations
• Strong organization skills with attention to detail
• Excellent communication and customer service skills necessary