What are the responsibilities and job description for the Income Maintenance Caseworker II position at Brunswick County, NC?
Salary : $22.18 - $29.94 Hourly
Location : Bolivia, NC
Job Type : Full Time
Job Number : 01219
Department : DSS Administration
Opening Date : 01 / 28 / 2025
Closing Date : Continuous
About Us
Brunswick County is a vibrant coastal community located in southeastern North Carolina with approximately 47 miles of idyllic beaches and an abundance of quaint countryside. While consistently ranked one of the fastest-growing counties in North Carolina, Brunswick County is steeped in history and hospitality, and both residents and visitors enjoy a laidback atmosphere, close-knit community, and plenty of coastal charm.
Careers
At Brunswick County we are committed to preserving our resources and enhancing the lives of our community through exceptional service. Join our team of talented staff and embark on a career where you will make a difference in the lives of those we serve. Our employees are our biggest asset, and we offer competitive wages, a comprehensive benefits package, and opportunities for advancement.
About this Opportunity
Brunswick County Department of Social Services is accepting applications Income Maintenance Caseworker II for one of the follow programs : Adult Medicaid, Family and Children's Medicaid, and Food and Nutrition Services (FNS).
An Income Maintenance Caseworker II determines eligibility, interviews clients, reviews documentation, and completes data entry into NC FAST. Intro to Human Services certificate and / or NC FAST experience are helpful. The ideal candidate can work independently and as a member of a team.
Job responsibilities include :
- Completing timely and accurate applications, recertifications, and changes.
Completing NCFAST Tasks daily.
Entering data into NC FAST and county document management system.
Attending training.
Staying abreast of policy updates.
Knowledge, Skills, and Abilities :
Ability to complete NC FAST Certifications
Working knowledge of Microsoft Office Suite
Communication skills
Organizational skills
Critical thinking skills
Must be available to work during emergency situations.
Education and Experience
Graduation from high school and three years of paraprofessional, clerical, or other public contact, which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and / or performance of mathematical program; or
An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Direct experience with NC FAST is highly desirable as well as the Intro to Human Services and Income Maintenance Caseworker - NC FAST Certificates.
Physical Requirements
Must be physically able to operate a variety of office equipment. Must be able to exert up to 20 pounds of force occasionally and / or up to 10 pound of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law.
Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States.
All positions with Brunswick County require a valid driver's license and candidate must be current on Brunswick County taxes. A background check and drug screening will be conducted with a contingent offer of any position.
Brunswick County employees are the county's most valuable asset. Therefore, it is the county's desire to offer a very rich and generous menu of fringe benefits. You can visit to see more detailed information on benefits.
Brunswick County offers the following benefits :
Sick Leave
Petty Leave
Paid Holidays
Longevity Pay
Health Insurance
401 (k) Plan
457 Deferred Compensation Plan
Term Life Coverage
Long Term Disability
Short Term Disability
Flexible Spending Accounts
Vision Insurance
Universal Life Insurance
Critical Illness
Tuition Assistance
Do you have experience with high volume data entry? If yes, please explain.
How many years of experience do you have with NC FAST?
What computer programs do you have experience with and how would you rate your proficiency with each?
Do you have customer service experience? If yes, please explain.
How many years of experience do you have as income maintenance caseworker?
Required Question
Salary : $22 - $30
