What are the responsibilities and job description for the Customer Experience Representative Position position at Bryan Couey - State Farm Agent?
Skillset:
To succeed in this position, you will need strong communication and interpersonal skills, as well as the ability to multitask and be detail-oriented. Previous customer service experience is preferred but not required. If you possess a passion for helping others and a desire to advance your career, we encourage you to apply.
Key Performance Indicators:
To succeed in this position, you will need strong communication and interpersonal skills, as well as the ability to multitask and be detail-oriented. Previous customer service experience is preferred but not required. If you possess a passion for helping others and a desire to advance your career, we encourage you to apply.
Key Performance Indicators:
- Exceed customer satisfaction targets through effective issue resolution.
- Meet or exceed sales performance metrics by upselling and cross-selling opportunities.
- Maintain accurate records and reports to ensure seamless customer transitions.
