Regional Portfolio Director

Job Details
Dallas, TX - Dallas, TX
DescriptionWe are seeking an experienced Regional Portfolio Director to join our team in Dallas, TX. As a Regional Portfolio Director, you will play a critical role in leading and managing our portfolio of properties, driving occupancy goals, and ensuring financial objectives are met.
Key Responsibilities:

• Trains and manages Asset Directors and/or Community Managers in all company and property facets.
• Led by you, Assistant Asset Directors and/or Community Managers will accomplish financial objectives by collecting rent, paying bills, forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, initiating corrective actions.
• You will review and reinforce the established training program for all on-site team members, including lease-up processes, office set-up, reporting procedures, rent collections, lease paperwork, evictions, late fees, policy violations, accounting practices, purchasing procedures, preventative maintenance, and facilities maintenance.
• Travels and works from site offices, inspects field operations, reviews reports prepared by subordinate managers, and determines the progress of occupancy and maintenance projects, reporting findings to the Vice President.
• You will recruit, select, and place qualified personnel needed to meet the staffing level established for each assigned portfolio and community, overseeing compliance with Bryten policies related to employment and Human Resources.
• Ensures thorough review with Community Managers that approved budgets are implemented and consistently followed to promote efficiency and profitability.
• You will review and analyze weekly and monthly property leasing and operating reports, guiding improvements to include marketing plans as aligned with the budget and occupancy.
• Evaluate rent schedules and availability; make appropriate adjustments for market rates, rental concessions, or special incentives to ensure leasing capacity as approved and aligned with budget.
• Prepares and manages client reporting, ensuring all supporting documentation is gathered for regular client meetings.
• Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
• Responsible for full compliance with the management/client agreement.
• Professionally handle property owner/client escalation issues to management, and personally attend to and resolve the issues or complaints or address them with upper management.
• Administers company policies related to matters such as regulation of property management and marketing of affordable housing sites, operations, safety, and property maintenance standards.
• Take part in preparing for new acquisitions as it relates to purchase for fee management; Assist Bryten in identifying areas of growth.
• Accommodate and tour visitors, such as investors, bankers, brokers/dealers, and other officials.

Requirements:

• Bachelor's degree in business administration or related field preferred; high school education or equivalent is required.
• 4 years in related experience and/or training, to include management of staff.
• Strong financial and asset management abilities with solid time management skills.
• A dynamic leader with strong business, marketing, and property management skills.
• Possess the ability to read and write English fluently, and the ability to accurately perform basic to intermediate mathematical functions.
• Effective communicator, trainer, and motivator.
• Self-motivated and independent thinker while maintaining strong and loyal team relationships.
• Calm and engaging crisis manager with developed conflict management skills.
• Ability to follow and enforce policies and procedures.
• Strong administrative, organizational, and communication skills with killer time management.
• Presentation of a positive and professional image, supporting a strong customer service orientation.
• Knowledge of on-site maintenance requirements, including dealing with vendors and contractors.
• Computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel); also, Property Management Software database experience preferred.
• Ability to professionally engage and "seal the deal".
• Must have a valid driver's license, current automobile insurance, and reliable transportation.
• Background and credit check, pre-employment drug screening, and employment verification required.