Service Technician - Kitchen

Duties and Responsibilities:

• Applies knowledge and abilities to perform technical repairs according to schedule.
• Diagnoses and troubleshoots problems with the appropriate equipment to determine the most efficient course of action.
• Estimates repair costs and obtains authorization prior to beginning work for all repairs.
• Communicate continuously with office & customers
• Completes repairs in a timely manner.
• Travels to customer locations to complete repairs as directed.
• Recommends and explains additional repairs as appropriate.
• Finalizes repair order information to include pricing information.
• Contacts techline via telephone/ email, to find repair parts, components and information as needed while working on the appliances.
• Communicates to customers in a clear manner the nature of service needed and cost of parts and labor.
• Performs other related duties as assigned.

Qualifications:

• Valid Driver's License with a clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet-based technology
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Morning shift

Application Question(s):

• Must have exp in residential

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Norwich, CT 06360 (Required)

Ability to Relocate:

• Norwich, CT 06360: Relocate before starting work (Required)

Work Location: In person

Salary : $30 - $35