Consumer Scientist I

Pay range:

$63K - $84K

Incentive Plan:

Annual Bonus

Incentive Target %:

3%

SHIFT:

First

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.

Consumer Scientist

New Bern, NC / Full-time

Your Responsibilities

The Consumer Scientist assists, performs and directs operations of the Application Lab. This involves defining and organizing test schedules, testing in the lab, and assuring that test procedures and results are documented and interpreting results as required for engineering or marketing understanding. These positions function within the Design Engineering Department which is comprised of a team of associates in which the rapid development of highly featured, high value products is required. The department is comprised of three sections: New Product Development, Sustaining Engineering, and Labs & Approvals. New products are developed through concurrent engineering practices, requiring department members to understand critical inter-relationships between different departments. The ability to make sound design decisions based on product knowledge and manufacturing processes is key. This position requires an individual to be self-motivated, working with minimal supervision, while achieving high quality end results.

• Perfoms testing in the application lab
• Creation and tracking of test plans
• Monitors documentation of test units and test results
• Provide frequent updates to module leader of lab activities
• Organizing installation of test units
• Oversees daily activities of application lab technicians
• Organizes Application Lab testing and projects
• Develops questionnaires and analyzes feedback from field test appliances participants and delivers results through presentations.
• Contributes to contents of Use and Care Manuals and other consumer literature.
• Use various types of equipment to evaluate product function.
• Provides product testing training.
• Provides consultation on food, cooking matters and consumer appliance use.
• Participates on Product Development Teams.
• Contributes to ISO documentation and training
• Participates in Professional Organizations and BSH worldwide Consumer Scientists network.
• Establish lab test plans, prepare test requests, with required documentation, for work in application lab, conduct required testing and prepare and report the final results and conclusions.
• Monitors documentation of test units and test results.
• Keeps current on food and appliance testing and trends
• Edits all product literature.
• Support production with on-line troubleshooting and de-bugging during pilot and after release to production.
• Analyze problems, possible root causes and solutions.
• Presents testing data to multiple levels of the organization
• Conducts performance testing of cooking products, analyzes test data, and writes comprehensive reports while developing products and competitive benchmark tests Contributes to content and questions for cooking field test program.
• Write test procedures, data collection sheets and test protocol
• Coordinates field testing programs.
• Performs Benchmark testing, documentation and summaries.
• Provides product testing training for Consumer Scientists and lab technicians.
• Provides expert consultation on food, cooking matters and consumer appliance use.
• Consumer Union contact for engineering, test protocol and methodology
• Provide information to BSH worldwide, US colleagues
• Support other areas i.e. (Six Sigma projects support, Safety Reviews and Field Test support)
• Use & Care Manuals and supportive consumer literature, write, edit and approve content, compile food charts (US & European product)
  
  

Your profile

• Bachelor’s degree (Consumer Science) – Preferred
• 3-5 Years of Experience (appliance testing and food demonstrations) – Required
• Computer literate with experience in MS Office applications required.
• Experience with National Instruments Lab view Data Acquisition systems
• Set-up and use of lab tools (multi-meters, temperature probes, data loggers, etc.)
• Analytical approach to appliance and food testing.
• Excellent food instincts.
• Good communication skills.
• Very good organizational skills.
• Food testing techniques and equipment.
• Appliance sales and distribution operations.
• Show demonstrations.
• Ability to handle confidential information relating to strengths and weaknesses of product performance, product development plans and schedules, and employee compensation.
• Perform all other duties as assigned.
• Candidate will have a proven track record of Product Application Development experience in high-end, complex, consumer based products.
• Travel Percentage – 10%
  
  

Your Pay & Benefits

• Medical, dental, vision, life insurance, short- and long-term disability benefits, employee assistance program (EAP), Accidental Death and Dismemberment Insurance, Critical Illness Insurance, and Education Assistance Program.
• Eligible to join the Retirement Savings Plan on your date of employment with BSH, you can tax shelter up to 18% of earned income subject to additional CRA specific regulations. BSH offers a profit-sharing contribution of 3% of your eligible annual. In addition, BSH makes an employer matching contribution of 50% of your employee RRSP contributions, subject to a max match contribution of 3% of eligible earnings.
• Vitality Employee Wellness program through Manulife.
• Vacation time is provided based on the employee’s service date with BSH (the range is between 15-30 days according to seniority level).
• 40 hours of paid sick leave (hourly employees).
• Employee, friends, and family discount program for company products.
• BSH provides ongoing product training, computer tablet, cell phone, and a company vehicle for eligible positions.
  
  

Further information

Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!

BSH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities, we unleash our full potential.

This position is eligible for the BSH Associate Referral Program (if applicable).

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