What are the responsibilities and job description for the IT Support Admin position at BTI Solutions?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
General Description:
We are looking for a System IT Office Administrator responsible for maintain all aspects of the company’s network and computer systems, and responsible for ensuring all assigned general office administrative work documents and related filings are processed accurately and in a timely manner; in accordance with all applicable regulatory and company requirements.
Essential Responsibilities:
N/A
Supervisory Requirements:
N/A
Requirements:
We are looking for a System IT Office Administrator responsible for maintain all aspects of the company’s network and computer systems, and responsible for ensuring all assigned general office administrative work documents and related filings are processed accurately and in a timely manner; in accordance with all applicable regulatory and company requirements.
Essential Responsibilities:
- Provide regular reports and regular communication with Client’s designated manager.
- Install and configure software and hardware including servers, PCs, printer, CCTVs, Time-Punch system, security access systems, switches, phone, internet and other warehouse applications.
- Manage network servers, technology tools and inventory.
- Set up accounts and workstations.
- Monitor performance and maintain systems according to requirements.
- Troubleshoot issues and outage.
- Ensure security through access controls, backups and firewalls.
- Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN & Terminal Services.
- Upgrade systems with new releases and models.
- Provide regular reports and regular communication with Client’s designated manager.
- Manage IT in Bethel office location.
- Assist with maintaining lease agreements (office, cars, equipment) and their renewals.
- Assist with office space arrangement and renovation.
- Manage purchase orders and process invoices for various vendors in a timely manner by
- working closely with the accounting / financing team.
- Manage badge and access control for new hires and existing employees.
- Contribute to overall human resource team by accomplishing related tasks as needed; such as company events and volunteer events
- Travel may be required up to 25%
N/A
Supervisory Requirements:
N/A
Requirements:
- High School Diploma or relevant experience preferred.
- Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
- Has keen knowledge of network, computer systems.
- Strong verbal and written communication skills/Strong organization and time management skills.
- Proven intermediate to advance knowledge of MS office suites.
- Analytical, and excellent written and verbal communications skills.
- Able to work in a fast-paced environment.
- Ability to work in a team environment while delivering independent results.
- Able to work in multicultural environment.
