Adult Case Manager

The Community Support Specialist (Case Manager) is responsible for providing direct mental case management services to clients that are within the Mental Health Case Management Program. The Community Support Specialist should have knowledge of community health resources that meet the needs of program participants. The Community Support Specialist will implement a Person-Centered model using resources for housing, employment, entitlements, and social support systems. Additionally, the Community Support Specialist is responsible for ensuring all COMAR regulations are upheld during treatment services.

Essential Functions:

• Provision of in-person case management services to adults ages 18 that have a serious mental health disorder, including 5 direct and/or indirect services, per client, per month.
• Provide linkages to services that include but are not limited to mental health services, housing, entitlements (including insurance), etc.
• Ensure access to care for adult clients.
• Complete initial and ongoing assessments as needed.
• Complete initial and ongoing plans of care
• Coordinate, facilitate, and engage in family team meetings.
• Identify and provide supportive services to clients.
• Engage with clients within the assigned county.
• Maintain up to date documentation within company EHR.
• Complete administrative documentation for each client contact, including but not limited to: Contact notes, service logs, month notes, etc.
• Provide transportation to clients, as needed, to meet needs and goals as listed in the client care plan.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree Required.
• Bachelor’s degree in social work, psychology, counseling, rehabilitation, or related field.
• Experience maybe substituted for education.
• Experience working in a behavioral health setting providing services to clients with emotional and behavior disabilities.

Skills:

• Must be able to demonstrate professional interactions, language, and confidentiality practices.
• Strong verbal and written communication skills.
• Experience in proficiency with computer software including but not limited to: Microsoft Office, Email, and preferred use of an electronic medical record system.
• Valid driver’s license & clear driving record.

Perks:

• 401k plan with company contribution according to plan requirements
• Flexible Spending Account and Dependent Flexible Spending Account
• Health Insurance Benefits with employer contribution
• Medical, Dental and Vision
• 100% Employee Paid Voluntary Benefits
• 100% Employee Sponsored Benefits
• Company Sponsored Employee Assistance Program (EAP)
• Company Sponsored $25k Basic Life Insurance Policy
• Sick and Safe Leave
• Referral Program
• Flexible Schedule

EEO Statement

We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require accommodation or assistance for a position, please contact us directly at hr@btstservices.com.

BTST IS A
CARF-ACCREDITED LICENSED MENTAL HEALTH AGENCY
providing comprehensive programming and integrated care to children, teens, and adults throughout the state of Maryland.
We welcome clients to our modern and well-appointed clinics where we provide therapy, psychological evaluations, and medication management. Experience has taught us that many individuals seeking mental health services are frequently forced to receive treatment in clinics that are poorly maintained.
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Our mission is to become the leader and trail blazer in the health and social work fields by continuing to research, develop programing, and train tomorrow’s elite health care professionals to provide the best services to individuals, families and communities in need. We develop and strengthen our clients’ competencies in the core areas most important to their becoming healthy and productive members of their families and communities, including socialization, education and vocation. We work diligently to provide the best programming and evidence-based services to each client and their families.