What are the responsibilities and job description for the Service Coordinator position at Bucci Industries?
Bucci Industries, founded in 1945, is a worldwide group and leader in the industrial automation and robotics and new advanced composite materials sectors. We operate in the field of automation and industrial robotics under the brand names IEMCA, Giuliani, Sinteco, Vire, ZETA, held by Bucci Automations S.p.A. and in the new advanced composite materials sector with Bucci Composites S.p.A.
For Bucci Industries USA based in Charlotte we're hiring a Service Coordinator.
About The Role
As a Service Coordinator, you will play a key role in managing and optimizing aftersales service operations, ensuring high-quality technical support and customer satisfaction. Reporting to the Aftersales Manager, you will oversee service activities, coordinate field interventions, and contribute to continuous process improvements.
Who We Are Looking For
To be successful in this role, you should have:
Join Bucci Industries Group and be part of a company that values its employees and strives for excellence. Our motto is People, Passion, Technology. Together, we can achieve great things
For Bucci Industries USA based in Charlotte we're hiring a Service Coordinator.
About The Role
As a Service Coordinator, you will play a key role in managing and optimizing aftersales service operations, ensuring high-quality technical support and customer satisfaction. Reporting to the Aftersales Manager, you will oversee service activities, coordinate field interventions, and contribute to continuous process improvements.
Who We Are Looking For
To be successful in this role, you should have:
- Strong team coordination skills
- Excellent problem-solving and organizational abilities
- Ability to work independently and proactively
- Strong communication and customer-focused mindset
- Experience in aftersales, service management, or a related technical field
- Familiarity with CRM systems and service processes
Join Bucci Industries Group and be part of a company that values its employees and strives for excellence. Our motto is People, Passion, Technology. Together, we can achieve great things
