What are the responsibilities and job description for the Accounts Payable and Receivable Clerk position at Buchanan Metal Forming?
Job Overview
We are seeking a detail-oriented and organized Accounts Payable / Accounts Receivable Clerk to join our team. This role is essential in maintaining customer relationships and financial/shipping records. The ideal candidate will have a strong background in customer service, accounts payable and receivable, and a potential background in shipping and receiving.
Responsibilities:
- Customer Service, Accounts Receivable, and Accounts Payable duties.
- Maintains customer records by updating account information.
- Enters customer purchase orders into system and tracks progress until shipment.
- Checks inventory to make sure requested product is available.
- Prepares sales orders, purchase orders, invoices, and shipping paperwork.
- Entering payables and running checks, coordinating supporting documentation.
- Verifies customer information is correct and up-to-date.
- Checks customer account for credit and outstanding payments.
- Informs customer of shipping date and any possible delays.
- Notifies warehouse shipping personnel of order and shipping date.
- Reviews orders for accuracy and completion.
- Files copies of all orders received.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Contributes to team effort by accomplishing related results as needed.
- Prepares end of month/end of year reports for the President.
Requirements:
- Must have a high school diploma or GED.
- 2 years experience in AP/AR and/or Shipping and Receiving a plus.
- General knowledge of office functions, including phones, filing, and shipping/receiving.
- Excellent social, verbal, and written communications skills.
- Excellent customer service and data entry skills.
- Accounting skills.
- Extremely detail oriented and accurate in taking orders and filling out reports.
- Organized with the ability to multi-task on a daily basis.
- Computer proficiency in Windows and Microsoft applications.
- Able to meet deadlines and complete assignments within stated time frames.
- Must work efficiently and effectively, both independently and as a team.
- Be able to present and maintain a professional appearance and demeanor at all times.
- Must be a self-starter with excellent problem-solving skills.
- Willingness to do research on company products, how they are used, and what they are used on in order to be efficient when dealing with customers.
- Business-success focused.
- Ability to prioritize based on needs of the customers, the business, and other duties.
- Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
- Ability to travel between business locations in Buchanan and Niles.
Reports to:
- Office Manager/HR
Schedule:
Monday thru Friday, 8am-4:30pm
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Niles, MI 49120 (Required)
Ability to Relocate:
- Niles, MI 49120: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20